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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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268 results found

  1. Status categorization / Status log: improve grouping / splitting meachnism

    (1) Ignore warnings in the grouping/splitting meachnism. The most issues we have right now with grouping/splitting are related to warnings - as a stop can not be split if there is a warning in the period.

    (2) Auto-split status groups when there is a change in the availablity category (as this is the normal use case for splitting - e.g. if the turbine has an error (unavailable) after a planned grid shut down or maintenance (available).

    (3) Auto-split in certain special cases. E.g. Nordex 920 (icing status) change to 921 (MET Ice detection alarm finished) - WT remains stopped and…

    16 votes

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    Accepting Votes  ·  3 comments  ·  Statuses  ·  Admin →
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  2. Automatic periodic report issuing

    Automatically send reports periodically (once per month - quarter) using a predefined template to a specified group of emails.

    16 votes

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    Accepting Votes  ·  0 comments  ·  Reports  ·  Admin →
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  3. Having the ability to lock certain statuses belonging to long standing issues

    Having the ability to lock certain statuses belonging to long standing issues for example: Turbines stopped for Gearbox replacement- if the PLC sends a new error status to Scada and Breeze task will vanish along with comment. Having a lock status option would prevent such issues

    15 votes

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    0 comments  ·  Statuses  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  4. Black theme

    Black theme of the application coud be interesting.

    15 votes

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    Accepting Votes  ·  3 comments  ·  GUI  ·  Admin →
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  5. Export Data: Export calculated Power Curves

    We would like to export the Power Curves calculated by Breeze under an excel or csv format - with one point per 0.5 m/s for example.

    15 votes

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  6. Add comments when task is created

    Make it possible to add a comment from the create task window. Right now you have to create a task - wait for page to refresh - and than add a comment - this workflow is taking to much time.

    15 votes

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    Accepting Votes  ·  2 comments  ·  Plan  ·  Admin →
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  7. Plan | Task | Lost production for a task

    The sum of the lost production of status codes attachted to a specific task. There are multiply status codes connected to a task. When I want to calculate the lost production I have to open every status code and look for the lost production. It would be nice - if there is a lost production for a task.

    15 votes

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    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
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  8. Display several power curves relating to different periods

    Currently, in all widgets and on the data studio, we can only select one time period. To carry out an in-depth analysis of the power curves of a turbine, it would be very interesting to be able to select several periods (one for each PC displayed simultaneously) to detect underperformance more effectively. In addition, it would allow to identify the date of occurrence of an underperformance, as well as to compare wind resources of the two periods on the distribution of the scatter plot.

    14 votes

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  9. Possibility to include curtailments to time-based availability calculations

    Would it possible to add a feature that in the time-based availability calculations we would be able to include curtailments in the calculations. Meaning that if a turbine is curtailed to 50% during an hour, the turbine will have availability of 50% during that hour. I assume that this is not anyhow possible at the moment?

    14 votes

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  10. Make all data readable through the API

    I'd like to be able to access all data visible in GEC through the API.

    For example the "potential power order" and "reference devices" from the Admin Turbine view, and data signal mappings from the Comms view.

    14 votes

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    Accepting Votes  ·  1 comment  ·  API  ·  Admin →
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  11. Additional Features in HSE

    Add the following to HSE:

    1. Assign the incident to Personnel
    2. Upload a file [i.e. a report or a picture]
    3. Add a comment
    4. Due date for Completion
    5. Priority Level [High, Medium, Low]
    14 votes

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    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
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  12. Export analyses from Data Studio and data export tool as pdf and powerpoints

    Export information analysed on Data Studio and templates in export tool as pdf and powerpoints to save client time

    14 votes

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  13. Site/ Turbine Access - Operational Restriction (NO Access)

    Often, Operational Restrictions (ORs) are in place for sites and/ or turbines. Tehy have different severities. Sometimes, there is a complete "no access" due to safety risks in place. Unfortunately, currently such an "hard OR" cannot be visually distinguished from the other, "lighter" HSE or OR information during the log on procedure.

    Suggestion: Own (severe) category and calour (red) for ORs, which deny complete access to a site or turbine due to high safety risk. In addition,such ORs should always be on top of the HSE list during log on!

    13 votes

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    0 comments  ·  Plan  ·  Admin →
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  14. No apparent sign of a minimized widget

    Minimizing a widget can mistakenly happen through double clicking.
    This has great consequences on following monitoring by the control room.

    I would suggest:
    - add a confirmation box asking if this is really wanted, to actively get aware, that you are minimizing a widget
    OR
    - have a short notice added to the minimized widget to get aware of the minimized widget

    13 votes

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  15. Tariffs

    We would like to set up the tariff (€) to have a complete overview of our budget

    13 votes

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    Accepting Votes  ·  1 comment  ·  Budgets  ·  Admin →
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  16. Automatic updates of technicians GWO records

    Create an API link between the personnel page and WINDA to automatically update technicians GWO records/qualifications using their WINDA ID.

    12 votes

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    0 comments  ·  API  ·  Admin →
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  17. Change overdue icon colour and make it flash so its not mistaken for an active stop fault

    Could you change the overdue icon colour to Yellow or Orange and make it flash if possible.
    Currently overdues are show in red and this can be mistaken as a stop fault when carrying out our duties.
    If this could be changed to a different colour and made to flash then it would make it easier to notice and less likely to be missed.
    Ive attached a screenshot of what an overdue red icon for reference.

    12 votes

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  18. Need a new qualification added on Breeze

    Is it possible to add ‘Competent Person (CP)’ in the dropdown box on Breeze when adding in a qualification after completion of a site induction.

    A CP has more limitations on the tasks they can carry out on the HV/LV system than AP and SAP. A CP id not the same as a CT.

    12 votes

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  19. Add Show/Hide Toggle to HSE Observations

    Add a 'show/hide' toggle to the 'Add Incident' window in the Plan - HSE section. This would make visible or hide the particular incident in the Site/Device access windows.
    The reason this is necessary is the Site/Device access windows do not display large volumes of HSE observations very well. The option to hide non critical observations will assist Operational Controllers to relay critical HSE observations to technicians, without having to scroll through an excessively long list. The toggle should default to visible, which will maintain the current functionality for other users.

    12 votes

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    1 comment  ·  Plan  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  20. Alert schemes to include Days of the Week scheduling

    Alert Schemes to include Days of the Week.
    Noise Curtailment schedule need to also respect working hours. I.e the Turbines need to be curtailed Monday-Friday evening, Saturday Afternoon and Sunday full day.
    This is Especially important for UK wind farms that have to protect "Amenity". (a special kind of noise curtailment for sensitive sites near neighborhoods in rural areas) Where infringement of "Amenity" must be reported on and followed up.

    12 votes

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    Accepting Votes  ·  2 comments  ·  Alerts  ·  Admin →
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