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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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268 results found

  1. Black theme

    Black theme of the application coud be interesting.

    15 votes

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    Accepting Votes  ·  3 comments  ·  GUI  ·  Admin →
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  2. Remove the power curve from the "Production distribution" widget in Reports

    The "Production distribution" is a great widget, but by having the PCs on top of it, it just becomes very noisy. In the Data Studio it is possible to only plot the distribution, it would be great to have this option in Reports.

    3 votes

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    1 comment  ·  Reports  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  3. Add button "Uncollapse all / Collapse all"

    While checking the correct grouping of Status events, we need to uncollapse them one by one.

    This is not very RSI friendly.

    We would like a button in one of the top rows "Uncollapse all".

    6 votes

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    0 comments  ·  Statuses  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  4. Make it possible to set heatmap upper and lower limits in Data Studio

    When creating a Heatmap widget on an Analyze Dashboard, the user can easily fix the scale of the axis, by specifying the upper and/or lower limit.

    However, this functionality doesn't existing when creating a heatmap in the Data Studio. This makes it very difficult to compare different temperature signals, since you cannot fix them to the same scale.

    This would be a very useful addition to the Data Studio.

    1 vote

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    0 comments  ·  Data studio  ·  Admin →
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  5. Multiple Target Availabilities

    We have different availability targets for our O&M contracts (e.g. time-based with exclusions) compared to for internal reporting and monitoring (e.g. production-based system availability). It would be good to be able to set different targets for different availability KPIs.

    You can see how confusing this is with only one availability target number in the Key Metrics attached. In the example the difference is negative for Production-based Availability, but positive for the other availabilities, while this is really down to the calculation methodology for each and not a fair comparison to budget/target availability.

    5 votes

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    0 comments  ·  Budgets  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  6. Add a Notes widget, where I can enter plain text

    I'd like to be able to add explanations for things or comments to my dashboard and a simple notes widget would be great.

    3 votes

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  7. Overlapping curtailment schemes: lost production calculations

    Calculate lost productions per category (commercial, grid, owner, etc) taking into account simultaneous curtailment signals and setpoints. A dynamic calculation would provide more accurate results.

    2 votes

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    Accepting Votes  ·  Giorgio responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  8. Data export - Custom intervals

    I have an idea that requesting "Last Month" of data should NOT be a custom interval. It should be a choice in the drop-down menu.

    6 votes

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    0 comments  ·  Data export  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  9. Real-time signal display widget - don't average the "delay" column

    In this widget, the "delay" in the comms averages all of the devices on-site. This is, one device that has not been communicating for several days may distort the figure shown for a whole site (when aggregating per site).

    Seeing the minimum delay would make more sense to see if the communication in the plant is working or not. If there are issues with an individual device I would receive an alert for this.

    3 votes

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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  10. Permanently save filtered turbines in dashboard view

    We have a bunch of turbines, where we only save site accesses and device accesses. We are not meant to monitor these sites.

    I tried to filter the turbines in the dashboard that we need to monitor. However, every time you reload the dashboard, the filtered turbines get reset to "All".

    To avoid having all turbines on our dashboard, it makes it necessary to edit every single widget and to filter turbines that we don't want to monitor.

    We do have several widgets and it would make it easier to have the possibility to filter all at the same time.

    10 votes

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  11. Target availability on Wind Farm level

    We have a target availability on the Wind Farm and on the Wind Turbine level. It would have been better to have both as the target is not accurate when using only wind turbine level in our case.

    4 votes

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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  12. status log: add column with losses for stops

    When you want to knwo the losses of a specific stop, yu have to press the 3 points, analyze. That takes a lot of time. Please add a column with the losses for every stop.

    7 votes

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    0 comments  ·  Statuses  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  13. Monthly target availability

    We often have seasonal budget availability profiles based on known scheduled maintenance or outages. It would be good to be able to input monthly target availabilities into Greenbyte.

    5 votes

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    0 comments  ·  Budgets  ·  Admin →
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  14. API Endpoint - 'Try it out' gives 401

    The Greenbyte Developer Portal shows the endpoints, with a TRY IT OUT button on the right hand side. Could you show some (fake) data there?

    Whenever I click this button, I always get an empty body with 401 status.

    1 vote

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    Accepting Votes  ·  1 comment  ·  API  ·  Admin →
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  15. Add "exclude data" functionality in Dashboards and Data Studio

    When I am in a dashboard or Data Studio, and I select a custom time span (e.g. 19/03/2020 to 19/03/2021) with an aggregation per month, the platform will still return the full value for the months of March 2020 and 2021.

    The Reports have a feature to "exclude data" that does exactly what I would need here - excluding the data from 01-18/03/2020 and from 20-31/03/2021.
    Currently there is no way around but aggregating per week/day, but that still doesn't allow me to see March as 1 figure.

    2 votes

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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  16. Report - Gantt configuration - Select Period

    It's a fixed period. It's possible to select Categories and State, but not the period.

    3 votes

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    0 comments  ·  Reports  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  17. User permissions: edition of existing alerts

    I would like to provide a Limited user with access to the section Administrate->Alerts, but without permission to edit the existing alerts (similar to the permissions that exist for dashboards).

    1 vote

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    0 comments  ·  Users  ·  Admin →
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    Accepting Votes  ·  Giorgio responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  18. Power bars and maximum installed effect or maximum effect according to power curve

    It would be nice if the app and the web page could use the maximum power curve value instead of installed capacity in the power bars.

    This would improve our visual knowledge if the machine is running accordingly to the current PC.

    3 votes

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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  19. Add turbine "title" in the data.json

    In order to obtain "turbine title" in addition to "turbine Id" directly from same json please add the "turbine title" in the data.json.
    For instance I am gathering data with data request and always need to make a second request to have the "turbine title" which is not present in data.json and more useful than turbine ID for final utilisation.

    5 votes

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    Accepting Votes  ·  0 comments  ·  API  ·  Admin →
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  20. Show more than 20 site access logs on screen

    Less than half the screen is used on the site access page, so it would make sense to utilise the wasted space and reduce the number of pages people have to click through. The side bar is useful, however viewing a site access via this changes the filters on the main page which negates any actual benefit.

    9 votes

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    0 comments  ·  Plan  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

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