Ideas
Our approach to product feedback
The benefits of giving us your product feedback
What happens to your product feedback
Our product teams meet regularly to go through new requests. Once we have verified that a request isn’t already available in the system, we change the status to Accepting votes so that more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.
How we choose what to implement
- Customer feedback - there are many ways we listen for your feedback:
formal customer interviews and other research activities
events like Greenbyte Forum conferences and trade shows
comments and votes on issues in Greenbyte Influence - CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
- Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
- Product strategy - our long-term strategic vision for the product.
Custom applications
4 results found
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Login issues
I am required to input log in details both on the mobile app and on the online version far more frequently than I used to. This has resulted in a lot of people within my company not using the greenbyte platform any longer.
On the mobile app it is almost every time I log in.
Can this be amended?
1 vote -
Functional Map in Mobile App
Include useful production data in the Map, or tie the Monitor Site tab to the map. It can be very useful when in the field to have a map view to monitor the park. For example: Tie the turbine status to the color of the dot for each turbine, so red for stop, yellow for warning, green for all good, then when you click on the turbine have it take you to the Monitor Turbine page for that Turbine.
1 vote -
Breeze App Does Not Have Non-Turbine Devices
Make non-turbine devices visible in the App for quick Live Monitoring checks.
5 votes -
The Breeze app and missing wind direction
For turbines that don't provide wind direction, please use nacelle direction in the app instead so you can show from where the wind is coming.
You already do this in your web version.5 votes
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