Ideas

Our approach to product feedback

Here at Greenbyte, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build a better product.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our product as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our product develops over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best product we possibly can.

What happens to your product feedback

Our product teams meet regularly to go through new requests. Once we have verified that a request isn’t already available in the system, we change the status to Accepting votes so that more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to build a request the status will change to Planned or Started. When it’s done, the status will change to Released. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like Greenbyte Forum conferences and trade shows
    comments and votes on issues in Greenbyte Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the product.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Greenbyte’s strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Greenbyte for an additional fee. If you are interested in having a custom application built, contact your CSM.
  • Hot ideas
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  1. Filter data based on time of day

    Hello, I would like to filter the data based on the timestamp.
    In France, we have 2 different noises curtailment - 1 during night period (10PM to 7AM) and the other during day period (7AM to 10PM).
    When I display the PC during 1 year, it includes all timestamps, but in my case, I may only require the night/day period during this whole year.

    4 votes

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    0 comments  ·  Data studio  ·  Flag idea as inappropriate…  ·  Admin →
  2. Enable filter in Data Studio for WT-types

    I'm missing the option to filter on WT-types in Data Studio. We have a great variety of WT-bands and WT-types. Therefore it would be great to be able to filter in order to ease the evaluation within certain WT-types.

    3 votes

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    1 comment  ·  Data studio  ·  Flag idea as inappropriate…  ·  Admin →
  3. 30 minute resolution data, this would match how revenue meter data is supplied

    I want to see 30 minute resolution data, this would match how revenue meter data is supplied and could be compared directly against SCADA for anomalies

    3 votes

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    0 comments  ·  Data studio  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add 'Year to date' and 'all' time selector

    I feel like existing Data Studio pre-default time selectors are not enough to cover all most typical situations. I end up selecting a 'year to date' custom period very often, so it would be very good to have that in place.
    Also, for verification purposes it would be nice to have an 'all time' time selector, which will take all data available since TimestampStart of the device to date.

    3 votes

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    Accepting Votes  ·  1 comment  ·  Data studio  ·  Flag idea as inappropriate…  ·  Admin →
  5. Power Curve Analyzyer- pls change colours

    Power Curves
    Please use colours that are more distinguished in difference. As it is now it is very hard to see difference between learned PC in light blue and Best Fit in slightly darker blue.
    Neither curves nor scatter plot gets clear enough to actually see any difference! See attached picture.
    Thanks & regards :-)

    3 votes

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    Accepting Votes  ·  0 comments  ·  Data studio  ·  Flag idea as inappropriate…  ·  Admin →
  6. 5 votes

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    Accepting Votes  ·  0 comments  ·  Data studio  ·  Flag idea as inappropriate…  ·  Admin →
  7. Counter of status code per WTG

    It will be quite interesting to see how often a certain alarm code occurs in a wind turbine.
    Currently there is no counter in the status log or Data studio in order to generate an overview of number of occurances for a particular status code.

    9 votes

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    Accepting Votes  ·  0 comments  ·  Data studio  ·  Flag idea as inappropriate…  ·  Admin →
  8. data studio zoom

    When you do a zoom in Data Studio, make that zoom applicable to all charts and not only the "over time" ones.

    4 votes

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    Accepting Votes  ·  0 comments  ·  Data studio  ·  Flag idea as inappropriate…  ·  Admin →
  9. Downtime per category trend per month (KPI monitoring)

    Downtime hours per category or production loss per category can be displayed for a selected period. This selected period does not have a resoluition setting option. E.g. when selecting the period 2019 I like to see per month the hours and lossed production per category. A filter can be applied to the category in order to keep the graph or table readable.

    6 votes

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    Accepting Votes  ·  0 comments  ·  Data studio  ·  Flag idea as inappropriate…  ·  Admin →
  10. Learned health monitor

    Include a learned health monitor function similar to the learned power curve. Meaning to learn the temperature to power relation of various components. Then be able to compare easier between WTGs and even set alarms based on this.

    5 votes

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    Accepting Votes  ·  0 comments  ·  Data studio  ·  Flag idea as inappropriate…  ·  Admin →
  11. Include specific status code filtering in the data studio alongside other parameters

    I have a particular status code which we are seeing many occurences of stopping the turbines - I would like to see what the wind direction / nacelle position was at the time of these faults. It is not currently possible to filter for specific status codes in the data studio. At the moment I have to filter for this specific status code in the status log - Then use the times I see in the status log to filter in the data studio or export data and use external tools. I would like to use the data studio to…

    15 votes

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    Accepting Votes  ·  1 comment  ·  Data studio  ·  Flag idea as inappropriate…  ·  Admin →
  12. Scale on Graphs

    Can there be an option to fit all graphs to the same scale on the Y-axis?

    In Data Studio - when you split the graph per aggregate (so each graph is showing the same feeds) the scales are often different - making it difficult to compare. Could you install a toggle (in Settings perhaps) that forces the Y-axis scale to be the same for all graphs?

    3 votes

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    Accepting Votes  ·  0 comments  ·  Data studio  ·  Flag idea as inappropriate…  ·  Admin →
  13. Data Studio: Compare the Power Curves per Wind Sector

    We would like to be able to compare the power curves of a given wind turbine per wind sector - on the same graph.

    18 votes

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    Accepting Votes  ·  1 comment  ·  Data studio  ·  Flag idea as inappropriate…  ·  Admin →
  14. Data Studio: Display the values in a table and import them direct from the Data Studio

    Line- and Column diagrams are awesome but sometimes I want to import what I calculated into a csv (WT - TS - Signals) or copy it direkt from a table.

    WT = Wind Turbine TS = Timestamp

    11 votes

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    Accepting Votes  ·  2 comments  ·  Data studio  ·  Flag idea as inappropriate…  ·  Admin →
  15. Data Studio - Convenient Time Interval Selector

    In the same way you can conveniently select 'Year' or 'Month' in the 'Analyse - Portfolio' section - you should be able to do the same in 'Data Studio'. Currently you can only select Last 7 Days - Last 30 Days - Last 12 months or Custom Interval.

    20 votes

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    Accepting Votes  ·  0 comments  ·  Data studio  ·  Flag idea as inappropriate…  ·  Admin →
  16. Data Studio: Set the Rotation of the Timestamp in the graph

    When you have a graph with a lot of timestamps it is hard to see which date it is. So it would be nice to rotate the timestamps (45° or 90°) to get a better overview.

    3 votes

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    Accepting Votes  ·  0 comments  ·  Data studio  ·  Flag idea as inappropriate…  ·  Admin →
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