Ideas
Our approach to product feedback
The benefits of giving us your product feedback
What happens to your product feedback
Our product teams meet regularly to go through new requests. Once we have verified that a request isn’t already available in the system, we change the status to Accepting votes so that more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.
How we choose what to implement
- Customer feedback - there are many ways we listen for your feedback:
formal customer interviews and other research activities
events like Greenbyte Forum conferences and trade shows
comments and votes on issues in Greenbyte Influence - CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
- Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
- Product strategy - our long-term strategic vision for the product.
Custom applications
223 results found
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Find statuses with a comment, to identify major status events
In order to quickly see major status events, we would in Status Log or Status Categorization like to filter out all events that have a comment.
In Aug 22, a new feature was released to search within the comments. This is similar but not the same as finding all statuses with comments.
0 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Categorization : mass edit -> make main event of their groups the corresponding status
Each month I have to manually extend all repeating error code 23, and change the underlying substations to "main event of the group".
Would be amazing, and smart, to have the "mass edit" function to promote all selected statuses of each group to "main event" of their corresponding group.
Just like in the following example in the attachment.
5 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Comparison of actual production data of different years with each other
Hi all,
I wonder if it would be possible to compare actual production data of different calendar years with each other within one widget or dashboard?
I would like to show to the investors a relative comparison of the production years. This is possible in the Report section, but I would like to have it available in the Analyse section.2 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Improve how Offshore windfarms are shown in the Map
When looking at an offshore windfarm, no background layer is visible. The grey background is unappealing. Also the zooming is not quite 'handy'. When zooming out, the granularity changes from individuals windturbines to wind farm level.
Hence, two requests:
1. Can the zoom (out) be such than an entire windfarm can be visualised in 1 screen?
2. Can the back ground option of https://map.openseamap.org/ be incorporated? Note this options is also available in IconMaps, and we use it in PowerBI reports.1 voteThanks for your feedback, this is a great request. It's open for voting from other users.
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Ability to export only overdue site access via the API
We can export the site access via the API but it would be great if we could filter the overdue site access in the export.
3 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Annotation of power curves in Report widgets
Please set visual annotations and different colors for each power curves.
Even I split the widget per turbine, current visual annotations seem like not enough for me.
For example, I understood that a blue line on the widget is learned PC of selected time span, but the visual annotation is just saying the name of Site and we can't identify exactly what it means so I need to write an explanation about it manually in Reports.
So, could you set visual annotations to show real names of selected power curves?
1 voteThanks for your feedback, this is a great request. It's open for voting from other users.
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HSE ORs difficult to see during log site access
Moving the HSE box to the top of the log site access popup to improve visibility of ORs.
3 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Time intervals
When exporting data it would be very useful if there were a section that allowed the user to export by date and time rather than just by a start and end date. This is especially ideal for times when I pull large datasets where I only need a few hours of the day rather than the whole day and it causes my download file to be four times larger than it needed to be.
1 voteThanks for your feedback, this is a great request. It's open for voting from other users.
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Export weather forecast data
Exporting weather forecast data has to be done in API which is a bit complicated.
Weather forecast data should be able to download from "Export data" as well
5 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Export Data - Time Intervals selection
It would help a lot if Greenbyte can add "Yesterday" as an option so that creating a daily report for us doesn't need to select dates everytime.
3 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Site/ Turbine Access - Operational Restriction (NO Access)
Often, Operational Restrictions (ORs) are in place for sites and/ or turbines. Tehy have different severities. Sometimes, there is a complete "no access" due to safety risks in place. Unfortunately, currently such an "hard OR" cannot be visually distinguished from the other, "lighter" HSE or OR information during the log on procedure.
Suggestion: Own (severe) category and calour (red) for ORs, which deny complete access to a site or turbine due to high safety risk. In addition,such ORs should always be on top of the HSE list during log on!
9 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Improving the display on the portfolio dashboard map
Currently the ring chart with the real time power is not clearly visible because it is superimposed on the map.
1 voteThanks for your feedback, this is a great request. It's open for voting from other users.
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Put Alerts in report
Alerts are really useful, but there is currently no way to display them in reports. It would be great to put an alert log widget in the reports (like the status log). This would make our reports more complete, and allow us to track alerts that would be recurring on certain devices.
3 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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YTD Widget
We have a situation where we track our KPIs using a custom dashboard and widget to display such figures as Production and Budget YTD.
When an asset is taken over in the middle of a production year, and the data gets backfilled, the widget no longer accurately reflects the YTD production for the time the asset has been under our ownership.
E g if we take over an asset in May, but data is available since January, the YTD widget currently displays the production for the asset from January.
In the scenario above we would want the widget to only…1 voteThanks for your feedback, this is a great request. It's open for voting from other users.
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Export status file by specific status / warning
We would like to export the status file by only a certain type of status (Stops, warnings ) such as blade bending warning or manual stop event.
same as you can sort events in the statuslog.8 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Change overdue icon colour and make it flash so its not mistaken for an active stop fault
Could you change the overdue icon colour to Yellow or Orange and make it flash if possible.
Currently overdues are show in red and this can be mistaken as a stop fault when carrying out our duties.
If this could be changed to a different colour and made to flash then it would make it easier to notice and less likely to be missed.
Ive attached a screenshot of what an overdue red icon for reference.11 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Personnel Qualification
Please could you add a, "Limited AT" category, as a few OEMs have these now. Especially Vestas.
7 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Setting a default "Main status within the group" for specific status groups
For some redundant groups of statuses like Bat Curtailment for instance, it would be a great gain of time to be able to set by default one of the status inside the group as the main status for every status group of the same kind.
This would avoid the repetitive and manual act of setting the status that we want as "The main status event within the group".
6 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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over due site/device access notification
I think a feature that notifies us either audibly or via pop up box to site accesses that have gone overdue would be very useful so as to keep visitors as safe as possible while visiting our sites. it means we can then react quicker to over due situations and start the escalation process to reaching them to check on there welfare much quicker . Taking into account that a lot of the sites are in remote locations and so response times to possible accidents or injuries needs to be as quick as possible.
5 votes -
Include other data signals with the Status API
When using export data, it is possible to get other datasignals during the time of a status, for example the exact windspeed, nacelle direction etc. at the moment of a status.
This is not yet possible with API using the Status endpoint. Could this be made possible?
4 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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