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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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216 results found

  1. HSE ORs difficult to see during log site access

    Moving the HSE box to the top of the log site access popup to improve visibility of ORs.

    5 votes

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    0 comments  ·  Plan  ·  Admin →
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  2. Include other data signals with the Status API

    When using export data, it is possible to get other datasignals during the time of a status, for example the exact windspeed, nacelle direction etc. at the moment of a status.

    This is not yet possible with API using the Status endpoint. Could this be made possible?

    5 votes

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    1 comment  ·  API  ·  Admin →
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  3. Hide "Devices (opt)" during site access at sites with selected WTSR rules

    For sites with selected WTSR rules, the option to choose a device during site access should be hidden. Selecting a device should only be possible at the next step by choosing qualified personell.

    5 votes

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    0 comments  ·  Plan  ·  Admin →
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  4. Qualifications under Personell

    Hello, Is it possible to add more qualifications under personell?
    If i would like to see following:
    GWO
    Medical
    Hotwork permit

    Also if possible to add a date for:

    Issued date:
    Expire date:

    Thanks

    5 votes

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    0 comments  ·  Plan  ·  Admin →
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  5. Ability to lock dashboard period when navigating between dashboards

    When performing routine checks by going through several dashboards in a row, the period resets each time so one must reselect it again and again.

    It would save quite a lot of time (and feel better) to just being able to lock the period and navigate between dashboards while holding on the period first chosen.

    5 votes

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    This is already supported when moving from site to site or device to device, but not between levels (i.e. site—>device). We would like to learn more about what pages you are using when you experience this problem.

    We are interested to hear whether this is a problem experienced by other customers so are opening it to votes.

  6. More ways to make use of the results of the dirty dozen analysis

    The dirty dozen analysis is giving very precious information but it's not always easy to make good use of it.

    Looking at turbine level on a portfolio of more than 100 turbines yields pages when exporting as a report.

    An alternative, more condensed view would be welcome, which could for example give the possibility to identify the worst offenders. (relates to being able to compare turbines)

    Even better would be the possibility to export the results to a worksheet to use and format as we want, via a button in the interface and/or (ideally) from the API.

    5 votes

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  7. Add Heatmap graph in Reports

    Hello, we would like to have the Heatmap available in Data Studio (https://baywa.greenbyte.cloud/Analyze/DataStudio?link=LfDaSVld-UybPeojGV-u1g) also available in Reports. This would be of great help to show a clear overview of WTGs status availabe/unavailable which several clients have requested, especillay for big windfarm!
    Thanks

    5 votes

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    0 comments  ·  Reports  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  8. Multiple Target Availabilities

    We have different availability targets for our O&M contracts (e.g. time-based with exclusions) compared to for internal reporting and monitoring (e.g. production-based system availability). It would be good to be able to set different targets for different availability KPIs.

    You can see how confusing this is with only one availability target number in the Key Metrics attached. In the example the difference is negative for Production-based Availability, but positive for the other availabilities, while this is really down to the calculation methodology for each and not a fair comparison to budget/target availability.

    5 votes

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    0 comments  ·  Budgets  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  9. Monthly target availability

    We often have seasonal budget availability profiles based on known scheduled maintenance or outages. It would be good to be able to input monthly target availabilities into Greenbyte.

    5 votes

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    0 comments  ·  Budgets  ·  Admin →
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  10. Add turbine "title" in the data.json

    In order to obtain "turbine title" in addition to "turbine Id" directly from same json please add the "turbine title" in the data.json.
    For instance I am gathering data with data request and always need to make a second request to have the "turbine title" which is not present in data.json and more useful than turbine ID for final utilisation.

    5 votes

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    Accepting Votes  ·  0 comments  ·  API  ·  Admin →
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  11. The Breeze app and missing wind direction

    For turbines that don't provide wind direction, please use nacelle direction in the app instead so you can show from where the wind is coming.
    You already do this in your web version.

    5 votes

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  12. Make it possible to use the Manufacturer Potential Power signal in the potential power cascade

    In some cases (e.g. grid curtailment where the site has an export constraint) the existing potential power methods in Greenbyte provided significantly over-estimated figures for Lost Production.

    The manufacturer potential power signal often provides accurate potential power readings during periods of curtailment. If it were possible to make this part of the potential power cascade, users would be able to get more accurate lost production to curtailment figures.

    5 votes

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  13. Use metadata for alert conditions

    I would like to use a metadata field (site and device) as an alert condition. In this case the capacity meta data field.

    Anyone who has more user cases where a similar scenario applies - please add your comments!

    At present, alerts can only be configured based on absolute values (e.g. MW) and not relative values (%). This means for every new site added certain alerts (e.g. grid curtailment) need to be duplicated and adjusted for the site specific absolute values. It would be easier if alert rules could be defined based on relative values and made applicable to all…

    5 votes

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    1 comment  ·  Alerts  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  14. Audit trail of comments in the comments section in portfolio page

    Currently, we can only see one comment against the stop and it is often the latest update on the stop. To see a history of work undertaken to bring the turbine back online, it would be useful to have an audit trail of comments that can be saved somewhere in the back end. That basically means that when we use APIs to export the comments in status logs it only pulls the latest comment- like it does now but there should still be a provision to view the history of comments including user, date and time elsewhere in GEC.

    5 votes

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  15. Add ability to filter for status type when setting up a new notification scheme for specific codes

    Ability to filter for status type; stop, warning etc, informational, when setting up a new notification scheme for specific codes.

    5 votes

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  16. XML Upload Provision for Weekly Intervention Planning

    Workflow proposal;
    1. Operator receives weekly outage planning XML file from Enercon (et al.)

    1. Upload XML file to Breeze
    2. Site and Machine accesses are created by reading XML file data

    (Integrating this into write permissions for the API would be ideal)

    5 votes

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    Accepting Votes  ·  2 comments  ·  Plan  ·  Admin →
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  17. data studio zoom

    When you do a zoom in Data Studio, make that zoom applicable to all charts and not only the "over time" ones.

    5 votes

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  18. Export data: add the option to edit existing exports

    Right now if a wrong setting is made in the export, the export must be done all over again. Adding an "edit"-Button to exports would solve this. It would also be helpful for recurring exports when the old export could be edited instead of using the template function.

    5 votes

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  19. Export User Defined Alerts

    We do want to track how frequent specific alarms ( especially user defined ones) are repeating.

    5 votes

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  20. Upload emergency plans in Breeze

    It would be nice if emergency plans could be uploaded as a PDF in Breeze. It should then be able to put that on a dashboard of a wind turbine for example or be able to view it from 'Monitor wind turbine.

    5 votes

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