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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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216 results found

  1. Reports: Save As Template/Previous Version

    Add 'Save As' option box beside 'Download' - Edit' and 'Delete' which can save as 'Template' or 'Historical Report'. Currently saving a report as Template can only be down through Support - and there is no way to save historical versions or revisions of reports - They have to be overwritten. It would be beneficial if the 'Save As' function saved the generated PDFs in a separate 'Historical Reports' section.

    12 votes

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    Accepting Votes  ·  0 comments  ·  Reports  ·  Admin →
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  2. Personnel Qualification

    Please could you add a, "Limited AT" category, as a few OEMs have these now. Especially Vestas.

    11 votes

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  3. Allow reporting in Site time, not only in Company time as is the case at the moment

    We suggest to open up the possibility to create reports in site time. Financial reporting is typically done in site time and therefore the current setup in Greenbyte generates a sync issue if the wind farm is located in another timezone than company time.

    11 votes

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  4. Issue: "General site" pre-selected when creating task during log on process

    When creating a new task during the log on process "General Site" is (hiddenly) pre-selected and not the specific turbine(s) directly. That should be changed.

    11 votes

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    3 comments  ·  Plan  ·  Admin →
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  5. HSE Filter by Device

    I would like functionality to filter HSE notes by device as well as site.

    11 votes

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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  6. Filter data based on time of day

    Hello, I would like to filter the data based on the timestamp.
    In France, we have 2 different noises curtailment - 1 during night period (10PM to 7AM) and the other during day period (7AM to 10PM).
    When I display the PC during 1 year, it includes all timestamps, but in my case, I may only require the night/day period during this whole year.

    11 votes

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    1 comment  ·  Data studio  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  7. Make it possible to view Alerts in Data Studio

    Users will often have to go into data studio to investigate the underlying signals behind an alert. However, it is not possible to see Alerts on the status overview the same way you can see stops, warnings, communications outages, or curtailment. This would make it much easier to analyze the Alert.

    11 votes

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    Accepting Votes  ·  0 comments  ·  Alerts  ·  Admin →
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  8. Resolve Task Through Comment

    There should be a toggle to resolve/unresolve a task from the add comment window - similar to the resolve task function found when logging site access.

    11 votes

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  9. Export status file by specific status / warning

    We would like to export the status file by only a certain type of status (Stops, warnings ) such as blade bending warning or manual stop event.
    same as you can sort events in the statuslog.

    10 votes

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    2 comments  ·  Data export  ·  Admin →
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  10. Provide the ability to manually make a stop active

    Sometimes it's necessary to set a previously closed stop code back to active in Greenbyte, or the user may have to create an active stop manually. It is not possible to create the active stop today.

    Making a stop active can be done by contacting Greenbyte support, however, this takes time and can be tedious for large sites with multiple stop codes to re-open.

    It would improve the usability of the system and improve the overall status log functionality if it was possible to manually set a stop code as active, and not have to go through GB support each…

    10 votes

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  11. Permanently save filtered turbines in dashboard view

    We have a bunch of turbines, where we only save site accesses and device accesses. We are not meant to monitor these sites.

    I tried to filter the turbines in the dashboard that we need to monitor. However, every time you reload the dashboard, the filtered turbines get reset to "All".

    To avoid having all turbines on our dashboard, it makes it necessary to edit every single widget and to filter turbines that we don't want to monitor.

    We do have several widgets and it would make it easier to have the possibility to filter all at the same time.

    10 votes

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  12. Make custom section titles visible on the report outline page

    When creating a report that contains several custom sections, it's difficult to know which section is which since the section titles don't update.

    If I want to see what my custom section is, I need to reload the report and find it again. This is time consuming, especially for reports which take a long time to load.

    If the main report outline page updated with section titles, just like the table of contents does, this would make reporting much more efficient.

    10 votes

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    Accepting Votes  ·  0 comments  ·  Reports  ·  Admin →
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  13. Hide or remove widget informations

    We would like to be able to choose which information we want to hide or display on the widgets.
    For example, for the "Real-Time Wind Turbine Metrics" widget we do not want to display the column of the icon and the ID.

    10 votes

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  14. Reporting: Custom: lost production per category

    make it possible to select the number of categories that are shown in the graph: Custom => table => lost production/ category

    10 votes

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  15. Status Categorization: Assign task from drop down (same as category)

    Task asignment is somehow impractical. It would be very useful to be able to asign a Task from the Status Categorization window - same as for Contract Category.

    10 votes

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  16. Site Access Comments - add to tasks | show in View site access

    When site access is attached to a specific task - the comments added to the site access - should be added to the attached task as well - and then show up in the comment section of the view task page. This would help keep track of information gathered when personnel are arriving at or leaving a site.

    There should also be a comment section in the view site access page - As of now - the only way to view comments for site access seems to be by editing the access - and only the last comment is visible.

    10 votes

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  17. Categorization : mass edit -> make main event of their groups the corresponding status

    Each month I have to manually extend all repeating error code 23, and change the underlying substations to "main event of the group".

    Would be amazing, and smart, to have the "mass edit" function to promote all selected statuses of each group to "main event" of their corresponding group.

    Just like in the following example in the attachment.

    9 votes

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  18. Setting a default "Main status within the group" for specific status groups

    For some redundant groups of statuses like Bat Curtailment for instance, it would be a great gain of time to be able to set by default one of the status inside the group as the main status for every status group of the same kind.

    This would avoid the repetitive and manual act of setting the status that we want as "The main status event within the group".

    9 votes

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  19. Enable filter in Data Studio for WT-types

    I'm missing the option to filter on WT-types in Data Studio. We have a great variety of WT-bands and WT-types. Therefore it would be great to be able to filter in order to ease the evaluation within certain WT-types.

    9 votes

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    0 comments  ·  Data studio  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  20. Show more than 20 site access logs on screen

    Less than half the screen is used on the site access page, so it would make sense to utilise the wasted space and reduce the number of pages people have to click through. The side bar is useful, however viewing a site access via this changes the filters on the main page which negates any actual benefit.

    9 votes

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    0 comments  ·  Plan  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

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