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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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276 results found

  1. Reports: Auto-scale wind roses

    The wind roses in the reports have a fixed scale - i. e. manual rescaling is often required in the report preparation. Instead the wind roses should be auto-scaled on wind farm level.

    1 vote

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    0 comments  ·  Reports  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  2. Alarms: integrate the basic alarms into status codes to avoid manually ending and adding statuses

    Use the "power > 0" alarm to end active status code groups.
    Add the "no power and not stop code" alarm as a manually editable Stop status code.

    1 vote

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    0 comments  ·  Statuses  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  3. User creation: Change default user type to User or Limited User instead of Admin User

    The Admin user type is the default option when creating a new user. This leads to mistakes where new users are given Admin rights to the system if you don't change the default. The default should be User or Limited User as that will drive you to make a conscious change to Admin.

    1 vote

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    0 comments  ·  Users  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  4. Undo button

    Like the title indikates: an undo button would be nice

    Example Task:

    You type in everything (title - start/end - Description and so on ). Then you click on the start/end to double check the timespan. In that moment a meteor smash into your window and you accidentally click on a other date. The date from before the meteor crash is gone and you can't undo it. You'll probably have to search for the date again and choose it again with the marvelous datepicker.

    Other Example - Reports:

    You are creating the best report in the known world but there…

    1 vote

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    0 comments  ·  GUI  ·  Admin →
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    Archived  ·  Erika Brandes responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  5. Specific yield in kWh/kWp

    We are closely following the yield in kWh/kWp. It would be relevant in reports to have the option to display a table that summarize the yield under this format - monthly and for each site.

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  6. Electrical losses between inverters and grid meter

    We would like to be able in reports to display a table that summarizes active power losses that comes from interconnection cables - per sites and per month.

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  7. Reports - Add the capacity of each inverter in the overview section

    In the overview section - add a 'capacity' column with the installed capacity of each inverter.

    1 vote

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    0 comments  ·  Reports  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  8. Data Studio - Sortable table or Mouse over identification

    Trying to identify solar devices in a large array using device data. Would be very helpful if either the graphs would allow for mouse over identification or a toggle button was implemented to switch between a graph and a table.

    1 vote

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    0 comments  ·  Data studio  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  9. Manual anemometer wind speed correction function per wind turbine

    Allow to manually adjust a linear (y=ax+b) anemometer correction function per wind turbine (would be nice to have also per 30o direction sector) . So the wind speed you see in all the data is the adjusted one.

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  10. DWT / DWTx Contracts in Breeze

    The DWT has a specific availability in their contracts. They offer a specific number of hours to do their job (see the example).

    For example - when their yearly maintenance hours are 1 hour and they need 3 hours - then there are 2 hours unavailable.

    Example:

    A= Availability
    UA = Unavailability
    hm = Maintainance hours
    hre = Recurring examination
    him = irregular maintainance
    hry = hours remaining year
    A = 1 - (UA - (hm + hre + him )/hry )

    1 vote

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    Archived  ·  Erika Brandes responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  11. Display all the site accesses for each person

    Now - in the personnel window it is only possible to see the date of the last assignment for each person. It would be nice - when clicking on the name of the person - to see the list of all the assignments with some details - especially the location.

    1 vote

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    0 comments  ·  Plan  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  12. Customizable numeration of Graphs and Tables

    It would be nice to choose the numeration of the charts and tables independently and not let the system do it for me.

    The system rarely gets it right with how my custom report is designed.

    1 vote

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    0 comments  ·  Reports  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  13. Bright : Define an irradiation cut-in PV module daily temperature calculation.

    For now the daily average of module temperature is calculated upon the 24h of the day - which is not relevant because modules are not producing at night and night temperatures are lower. Therefore - the daily temperature calculated by Bright is too low. As we are using modules temperature to correct our estimated PR - we would like to apply the same calculation conditions (Irradiation cut-in - availability threshold etc.) under which Bright calculates the daily PR.

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  14. Weight the plant availability by the capacity of each inverter

    If inverters with different capacities are used on a plant - the time-based availability should be weighted by the capacity of the inverter that is not running.

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  15. ROC CONFIRM NEWLY STOPPED TURBINES

    ROC - When a turbine stops - the turbine line blinks red for a few seconds - then it goes back to black - after this the stop is marked with a red dot. I think you should manually confirm the red-blinking line - It's very easy to miss recently topped turbines!

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  16. Allow a "copy/paste" of dashboards between Analyze to Monitor and back

    One of the things we keep running into - is wanting to take a dashboard from the Monitor section and copy it to the Analyze section. With the time that goes into building the dashboards - if you make one under monitor - but also want the same or similar one in analyze - starting from scratch can take several hours when a copy paste option or move option would only take a minute.

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  17. Add the device name in HSE reports

    The device (wind turbine) concerned by the Hazard Observation is not mentioned. Only the Wind farm name is given.

    Could you please modify so that we have the device name ?

    1 vote

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    0 comments  ·  Reports  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  18. Speed up refresh of active status event widget when a task is added to the event

    At the moment it can take a while before a new task is visible in the active status event widget. We would like this to be direct such that user is sure the task is linked to the status event properly.

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  19. Performance Ratio and Solar Conversion Ratio

    We would like to have in Breeze other ratios than the PR that is already available:

    Performance Ratio PR (alternative calculation):
    PRsolarsite = Total Power AC / (Irradiation * Area * Yield)

    PR_Inverter = Total Inverter Power AC / (Irradiation * Area * Yield)

    Where the yields depends on the type of modules that is installed.

    Solar Conversion Ratio SCR:
    SCRsolarsite = Total Power AC / (Irradiation * Area)

    SCR_Inverter = Total Inverter Power AC / (Irradiation * Area)

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  20. Extend filter options in user list

    In our case we have a very long list with users / usergroups under the administration tab. It is only possible to search / filter on username or user e-mail. It is not possible to filter for company name or usergroup. This can be usefull when there is a need to clean the list from users who do not need access anymore. Connected to that it would be usefull to filter the columns "account activated" and "last login" column.

    1 vote

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    0 comments  ·  Users  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

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