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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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216 results found

  1. Make it easier to keep the status event start end end e-mails apart

    E-mail notifications are in plain text at the start and the end of a status event.
    The header is the same in both cases, which is not comfortable.

    The first word of the header of the second email, when the status is resolved, should be "RESOLVED" or something similar.
    In that way one would easily differentiate between an initial status event an the end of this event.

    3 votes

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  2. Monitoring performance of a wind farm with a time span that currently do not exist

    I wish to create a dashboard which will contain visuals showing the data of the following time span:

    • "Last civil month / year" (different from last 30 days / last 365 days) : if today is August 20th, "last civil month" is from July 1st to July 31st

    • "Contractual year to date" : year to date data starting from the first day of the contractual year (e.g February 1st for a contractual year going from February 1st Y to January 31st Y+1)

    3 votes

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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  3. Revenue budget

    Such as we have Revenue figures in the system, they would be more meaningful if we also had the Revenue budget (such as the energy budget), which would be simply applying the same fix price per MWh to the energy budget already available in the platform

    3 votes

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    Accepting Votes  ·  0 comments  ·  Budgets  ·  Admin →
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  4. Site access: Track user information for site access comments #50591

    We need the information who has created/edited a task or site access. This is important because different people in the control room are working on the same task and also for the project managers to know who to ask.

    3 votes

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    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
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  5. Annotation of power curves in Report widgets

    Please set visual annotations and different colors for each power curves.

    Even I split the widget per turbine, current visual annotations seem like not enough for me.

    For example, I understood that a blue line on the widget is learned PC of selected time span, but the visual annotation is just saying the name of Site and we can't identify exactly what it means so I need to write an explanation about it manually in Reports.

    So, could you set visual annotations to show real names of selected power curves?

    2 votes

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  6. Time intervals

    When exporting data it would be very useful if there were a section that allowed the user to export by date and time rather than just by a start and end date. This is especially ideal for times when I pull large datasets where I only need a few hours of the day rather than the whole day and it causes my download file to be four times larger than it needed to be.

    2 votes

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    0 comments  ·  Data export  ·  Admin →
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  7. Improving the display on the portfolio dashboard map

    Currently the ring chart with the real time power is not clearly visible because it is superimposed on the map.

    2 votes

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  8. YTD Widget

    We have a situation where we track our KPIs using a custom dashboard and widget to display such figures as Production and Budget YTD.

    When an asset is taken over in the middle of a production year, and the data gets backfilled, the widget no longer accurately reflects the YTD production for the time the asset has been under our ownership.

    E g if we take over an asset in May, but data is available since January, the YTD widget currently displays the production for the asset from January.
    In the scenario above we would want the widget to only…

    2 votes

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  9. HSE incident status option in the HSE table widget

    We need the possibility to list only HSE cases of a certain status (resolved - unresolved) in the report HSE table widget. Currently it is not possible to have a table in the reports listing only the open = "unresolved" HSE cases.

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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  10. Middle voltage loss calculation (Energy Export vs. Energy Meter) in MWh or %

    When metering systems are connected to the Scada one standardized tech. KPI is to understand the middle voltage losses between WTGs and official energy metering.
    Ideally such should be calculated on kWh/MWh basis as simple delta between Sum of Energy Export (WTGs) and official Metering. Additionally the % deviation should be calculated, too.

    Further benefits:
    As Greenbyte introduced the Loss Waterfall also this calculation would benefit from the above as additional losses (depending the size of the wind farm typically 0.5 - 2.x %) could be highlighted. Additional precision for the Loss Waterfall Diagram!

    2 votes

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  11. Create a specific degradation factor for the first year

    The solar panels manufacturers commonly warranty a different degradation factor for the first year than for the following ones (see example attached: a 3% degradation is expected for the first year, then a 0.706% factor for year 2 to 25).
    Could you create a separate degradation factor for the first year of operations?

    2 votes

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  12. Order by device number not Power

    Have the option to when hovering over a data table the data displayed is in the device number order, not highest value (power, current)

    e.g. when looking power produced by each Inverter module for inverter 1 be ordered 1.1, 1.2, 1.3, 1.4 etc not in the order in which they are producing the most power

    2 votes

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  13. Make Analyse URL links include the filtering

    Make the Analyse links include the filtering. For example if I select the time period to be 2021 I'd like the link shared to also be filtered for 2021

    2 votes

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  14. Make the URL links human readable

    Make the URL links human readable, so that I can alter them to adjust the outputs, e.g. for example if I wanted to create a link outside of Greenbyte to refer to show something within Greenbyte

    2 votes

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    0 comments  ·  Data studio  ·  Admin →
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  15. Clickable header in monitor/analyze to allow moving up and down the device hierarchy

    When showing a dashboard in Analyze for a site, I can click on a device on the site and get to the dashboard for that device. For that dashboard I would like to see the "path" I moved, i.e. Portfolio/Site/Device as the header, and I would like to be able to click on e.g. "Site" to get back to the site dashboard.

    2 votes

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  16. o Service hours/allowed scheduled maintenance cannot be count into the contractual availability.

    Each contract is different and a common detail in a service contract like a maximum allowed number of maintenance hours (not taken into account for the unavailability) is not possible in Greenbyte.
    Therefore the numbers in the greenbyte report must be recalculated by the number of scheduled maintenance in order to calculate the contractual availability.

    2 votes

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  17. Overlapping curtailment schemes: lost production calculations

    Calculate lost productions per category (commercial, grid, owner, etc) taking into account simultaneous curtailment signals and setpoints. A dynamic calculation would provide more accurate results.

    2 votes

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    Accepting Votes  ·  Giorgio responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  18. Add "exclude data" functionality in Dashboards and Data Studio

    When I am in a dashboard or Data Studio, and I select a custom time span (e.g. 19/03/2020 to 19/03/2021) with an aggregation per month, the platform will still return the full value for the months of March 2020 and 2021.

    The Reports have a feature to "exclude data" that does exactly what I would need here - excluding the data from 01-18/03/2020 and from 20-31/03/2021.
    Currently there is no way around but aggregating per week/day, but that still doesn't allow me to see March as 1 figure.

    2 votes

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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  19. Next asset filtering option would help a lot

    In general the UI requires too many mouse clicks when working repetitive tasks.

    For instance, we have a task like "Perform status categorization for every wind turbine for previous month". Each time, through the filter settings, we have to unselect the current turbine, and select another one. Meanwhile some of the filter settings will be erased.

    Especially some of the windfarms have a clutter of the same statuses. Wind farm A will be curtailed so often, that we want to review them with two filter settings:
    1. Do not show Curtailed statuses (to see what is really happening with the…

    2 votes

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    0 comments  ·  GUI  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  20. Loss of Production Site Grid Export Limit

    Some wind farms have grid export limits that are less than the installed capacity of the wind farm. When the farm output is at its export capacity, for any turbines that are stopped I would like the loss of production to be zero as the wind farm is not actually losing this potential production.

    2 votes

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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

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