Skip to content

Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

276 results found

  1. Custom Sections to update with given name in Edit page

    Using "Custom Sections" to build report, and naming my chapters/sections accordingly. But when I'm back at the first edit page it still says just "Custom Section" so when I want to add another custom section and/or changing order of the ones I already have I can't see which one is which!!
    Please fix this!
    See also support ticket https://greenbyte.freshdesk.com/helpdesk/tickets/16701 .

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  2. Generation Forecast

    For power plants where weather forecast data is currently integrated (e.g. windspeeds forecast), it would be good if Breeze can show a calculation of generation forecast that already considers any WTGs down in the forecasted period, be it planned downtime like maintenance, or even unplanned downtimes due to mechanical/technical issues.

    Example, a windfarm has 20 WTGs operating today but there will be planned downtimes tomorrow affecting 4 WTGs due to maintenance.

    Then, the plant's day-ahead generation forecast (using a 3rd party's weather forecast data in m/s) should be adjusted accordingly based on the expected number of WTG's operating (in this…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Access to WTG Dashboards through push notifications

    When receiving a WTG stop notification and pressing it, GEC redirects automatically to the Monitor/Portfolio screen, making it nearly impossible to rapidly check the turbine status and its latest alarms if you have a big portfolio. The ideal thing would be that pressing that notification redirected the user to the Monitor/Wind Turbine screen to check the turbine status rapidly.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile app  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  4. Show name of favourite used in Data Studio

    Being able to save Favourites in Data studio is great, but when I have chosen one I would like to see the title of it visible at the top of my graphs.
    Would make it easier to navigate, especially since I would need to save a lot of Favourites and go through them regularly. If I can see the name of what Favourite I am using it will make workflow more effective.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Data studio  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  5. Align the filters between Overview and Tasks tabs

    Two filter options are missing from the Overview tab.
    It would be helpful to have filters “Assigned to” and “Reported by” also on the Overview tab and not only on the Tasks tab.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  6. Widget: Key Metrics - need to be able to choose MW vs GW and show all budgets

    1) Budgets shows in MWh but Energy Export in GWh - I'd like to be able to choose MWh Energy Export as well.
    2) If I include more than 1 budget in this widget, the % number under Energy Export is still compared to Default budget.
    Either add calculations for the other budgets chosen or remove that line altogether when more than 1 budget is included in widget.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  7. Larm vid ofrivillig reducerad effekt

    Hej
    Vi har missat ett antal gånger att vindkraftverk har börjat att producera med reducerad effekt vid till exempel uppdateringar av styrsystemet och då har det inte blåst när uppdateringen blir gjord utan det börjar blåsa upp lite senare.
    Förslag är att aktuell effekt på verket jämförs med powercurve och när det skiljer för mycket (Som man kan ställa in procentuellt) under en viss tid (Som man också kan ställa in) och beroende på yttertemperatur (Inställbar) då det ju kan vara is som är en naturlig förklaring så får vi larm
    Exempel har vi om ni frågar då t,ex ett…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Alerts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Failover connection on Data Communication unavailable

    Allow the system to check multiple IP Addresses from different connections to site. In the case of primary connection failure, the system will automatically swap to secondary backup connection.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  9. Make it easier to share my filtered Status Categorization view with others

    The filtering capabilities within the Status Categorization are very useful. However, it's difficult to share with others what exactly you're looking at. Quite often users will have several layers of Filters applied, it's cumbersome to type out exactly which filters you have applied.

    In Dashboards and Data Studio it is really quick and easy to share what you're looking at by using the Share Link button. However, there's no quick and easy way to share your current view in Status Categorization.

    Having a way to quickly share Status Categorization views would improve the user experience.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Statuses  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  10. US ISO/RTO Merchant Pricing

    It would be very useful to have a "potential lost revenue" datapoint using wind/solar forecast data w/ future forecasted pricing (which is also available to 3rd parties). No one else has potential lost revenue for BOTH wind and solar.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Budgets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  11. Alert: enable a paramater for the % of past data that meets the rules before triggering

    Target: to reduce the number of fake alerts.
    Reason: we often have the use case of monitoring several variables that have to be within a certain threshold when during specific status circumstances, but the reaction time is not immediate. It would be extremely helpful to define a kind of condition fulfilment ratio in order to trigger the alert only when the parameters are met for more than 5%/10%/20%/90% of the evaluation period.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Alerts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  12. Make it possible to use a designed widget (under monitoring) to pick multiple turbines

    If i want to make a power versus wind widget, i have to make for all the turbines a separate widget. (duplicate, this takes a lot of time)
    I would like to opt as data studio that you can pick multilple turbines in a widget and than split it again.

    (or even better, just make all the option of data studio possible in monitoring )

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  13. Hei

    Hi

    It would be very good if there would be bar for notes as alarms etc. There you could mark e.q. if some turbines has de-rate status but it is in production. Sometimes it is difficult see if there is de-rate on (if wind isn`t so high).

    It would be also good if some turbines has de-rate, it would possible see from status log: E.q.De-rate status is setted to X.XXX MW.

    Br; Henri Vanha/Ilmatar Service

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  View  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. filter on unknown status code

    New status codes implemented by the OEM and retrieve from the scada status event list which are not in the EnergyCloud status event list are marked as 'Unknown status code'.

    It would be usefull to be able to filter on this in order to see which status code need an update in the EnergyCloud Status event list.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Statuses  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  15. Display separately the power curves of a same turbine in the reports (and data studio)

    We would like to display separately each power curves of a curtailed turbine in the reports with the associated data. Right now, we can only display all or some power curves on the same graph. And if we do not display one power curve, the curtailed data still displayed because it seems that they are not linked to this specific power curve.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  16. Enable support for statuses with 'Informational' category to be displayed with the 'Active Status Events' widget

    The 'Active Status Events' widget currently has the option to select the 'Informational' status events under the 'Categories' dropdown menu, however, this selection seems to not work.
    This should work in order to display status events for devices where all type of events are important to see in the monitor section, like for instance, breaker/switches positions in an electrical substation

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Statuses  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  17. active status event - performance upgrade adding and deleting status codes

    When adding or deleting specific status codes you like to see in the widget (in the Include and Exclude settings) you first have to delete the already selected status codes and then reselect all required status codes.

    This is very time consuming.

    It would be usefull if this could work the same like in the Alert module where you always can add additional statuscode even if you already selected some before.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  18. Personnel qualifications - More entries

    Adding the following personnel qualifications:

    GWO Working at Heights
    GWO First Aid
    GWO Manual Handling
    GWO Fire Safety
    Hub Rescue
    High voltage authorised
    Lift
    Medical Fitness
    Rope Access
    MEWP Operator

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  19. metered production

    We need to show metered production not jsut Turbine production.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Status Code lists : management and additional information

    Make the status code list used in the platform portal editable.

    Now we notice quiet some mistakes or receive updates of the status event by the OEM and always have to through support to update them. In a monitoring environment this updates can take to long to be implemented. It would be usefull to add the management of those lists to the portal including following options :

    • adding or deleting list
    • changing the name of the status list
    • adding or deleting status events
    • renaming the status codes
    • adding additional information to status code like OEM description / Operator instructions or…
    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Statuses  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base