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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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276 results found

  1. Breeze does not have feature which logs out the user when production loss of the wind farm is more that 100 MW compared to potential power.

    The maximum power of wind farm is more that 100 MW in which case it is classified as a major production unit. If this wind farm suddenly loses production over 100 MW we must publish so called UMM (Urgent Marketing Message).
    Our external wind farm operator is monitoring this wind farm and if production loss over 100 MW occurs the operator must inform us. At the same time they need to prevent that inside information of the event does not be available or visible.
    Is it possible to have feature in Breeze so that alarm is given when production loss…

    3 votes

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  2. Change the order in which items are displayed in mobile app push notifications.

    The current order of display is:

    site name / turbine number / long full date / time of occurrence / stop status

    Please add a functionality that allow to change the push notification template to be able to define a different order of individual components.

    e.g.:

    site name / turbine number / status regarding the stop / full date / time of occurrence /

    The above functionality will allow to adjust the order of displayed information depending, for example, on the phone screen size.

    In the screenshot attached I show that on my phone I can not see the reason…

    2 votes

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    0 comments  ·  Mobile app  ·  Admin →
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  3. Option "today" in time-span for "sum over time" widget

    We use a "sum over time widget" in order to monitor the hourly production of the present day, but in the time-span menu is not available this option. Every day we change this point using the custom interval option. Would be possible add the option for "today" in time-span for this type of widgets?

    1 vote

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  4. HSE

    When logging a team onto site or turbine have the HSE on the beginning of the pup up instead of the end

    1 vote

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  5. Check in, check out

    Would it be possible to link to a stop on a turbine if technicans are checking in to a turbine via SMS and describes what to do and vice versa when they are done? So it will be a description on the specific stop already.

    1 vote

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  6. Turbine real time production overview

    Make it possible to see a windfarms real time production and then when you expand it you can see it for single turbine. 1 s data if possible.

    1 vote

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  7. Add a new filter button/flag to simplify repetitive filter selection over and over again.

    Could you add in on the portfolio view, a UK flag/button we can select to automatically show all uk assets. Currently we have to click "filter", then click "UK", then click "select", then click "all turbines." 4 click task which is repeated multiple times over and over throughout the day.

    Portfolio always refreshes to all worldwide assets whenever it reloads the page after saving a status acknowledgement or commenting on a task. If there was a one click method to filter this to UK it would benefit us as its a very repetitive task throughout the day. :)

    12 votes

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    This is a lovely idea, it will not come to fruition this year though. For now we refer to the function to create country specific dashboards for quicker overview of assets per country/area/customer etc.


    Kind regards Greenbyte Team

  8. Having the widget "site acces actif" next to the stop code and communication issue alerts

    It would be great to have the blue widget, which shows that someone is working at the turbine when an alarm appears in the "UNACKNOWLEDGED STOP CODES" or "UNACKNOWLEDGED COMMUNICATION ISSUES"
    We can see that in the column on the left side of the monitor.
    When technicians are working on the turbine they, most oft he time, stop the tubrine and/or disconnect the communication. Some minutes after appears a new issue in the UNACKNOWLEDGED STOP CODES or in UNACKNOWLEDGED COMMUNICATION ISSUES

    11 votes

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    We have great new features lined up that we can't wait to share with you. Unfortunately this request is not part of the roadmap.

    As already e-mailed a couple of months ago, using a normal sorting consecutively in the side bar would cover for the use case here.

  9. Report

    Within the "Time Based Table" can we have the option to include the Budget variance per month?

    3 votes

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  10. Reporting

    It would be useful if there was more flexibility to manually adjust the layout of the report like the page margins and have two widgets side by side to optimise the page layout.

    3 votes

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  11. Reporting

    It would be useful if there was more flexibility to manually adjust the layout of the report like the page margins and have two widgets side by side to optimise the page layout.

    3 votes

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  12. reporting

    It would be useful if there was a widget that reported Operating hours and Downtime hours in a table or in the "Signal Bar Table". The Dirty Dozen widget has some of these functions but with the lack of filtering its not clear and looks unprofessional in the reports.

    5 votes

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    We have great new features lined up that we can't wait to share with you. Unfortunately this request is not part of the roadmap.

    We also mean that using the Hours per category widget, selecting Stops (Downtime), resolves this need.

  13. Portfolio overview / analysis function for all assets independent from techn. type

    Currently no portfolio overview / analysis function available for all assets independent from technology type.
    Current separation of tech. types not useful for a full-fledge portfolio view.

    1 vote

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  14. Power Curve Analyzer accuracy

    What about a power curve analyzer function for each wind direction?

    1 vote

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  15. Possible merging of tasks

    It would be helpful to be able to merge two tasks and as a result have a task containing the combined information (site accesses, status events, comments...). At the moment this has to be performed by hand which can take quite some time.

    1 vote

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  16. Create "Master Dashboard" with flexible Widges depending WTG technology & related signals

    When I create a techn. analysis dashboard with its widgets for one WTG type, this dashboard cannot be fully used for other WTG types as some of the used signals (related to certain WTG components) might simply not be available / published. The consequence: widgets stay empty.

    One workaround could be to create dashboards per WTG type with the consequence a) it's lots of work (also in the later administration of changes) and b) selection of wind farm and dashboard must be in-line.

    Suggestion: Could a "Master dashboard" be generated, covering a certain WTG technology (e.g. gearbox type) incl. all…

    1 vote

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  17. Selecting an asset group in user permissions

    In the user permissions field it would be helpful to be able to select an asset group. This would get rid of the need to change each single user setting every time that there are changes in the portfolio, instead only change the asset group once for all its users.

    7 votes

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  18. Reporting Terminology

    It would be useful if you had the option to manually change the reporting terminology. For example our clients do not recognise the the terminology "Time-based Availability (Global).

    1 vote

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  19. Plan Task | New filters

    Maybe is a good idea to add the following filters to the Plan Tasks view in order to reduce the time resolving and looking for old/unused tasks.

    Filter 1:
    Tasks with Non Active status code/event.

    Filter 2:
    Tasks with Site access/without site access.

    We these 2 filters and with the time interval, we can be able to only show up tasks with the following conditions that we are looking to close:

    • Category: Repair
    • State: Unresolved
    • Filter 1: Non active events
    • Time intervals: (it will be nice if these options are also available)
    o more than 24…

    10 votes

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  20. Defining alerts based on events that last less than 10 minutes

    It is currently not possible to set up an alert with an "evaluation period" of less than 10 minutes.
    Consequently, it is not possible to generate curtailment status for events that last less than 10 minutes.
    My suggestion would be to make the definition of an "evaluation period" optional.

    3 votes

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