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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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276 results found

  1. Set up a "liability distribution" graph

    Show on the same graph - for each kind of failure - the failure rate and the related total downtime (some failures happen very often - but in the end - do not generate much downtime)

    2 votes

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    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

    I would suggest using the Dirty Dozen widget to try and achieve this.

  2. Mobile App: Monitor Portfolio view

    We would like to move the "Wind Farms" and "Sites" sections of Breeze and Bright Apps just after the "Real-Time Production" section - because it is the most important information we are looking for when we open the Apps - and it takes too much time to scroll down all the alarms - warnings and device list.

    4 votes

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    0 comments  ·  Mobile app  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  3. Mobile App: Add a "Capacity" column

    The # column gives the number of turbines (Breeze) or inverters (Bright) but does not give the total installed capacity of the plant - so it is difficult to relate this number to the "power" figure displayed just after. It would be better to add a column displaying the capacity of the plant.

    2 votes

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    0 comments  ·  Mobile app  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  4. Bright App - Add the Temperatures values in the "Sites" section

    Temperature is displayed in the "Wind Farms" section of Breeze App - but is not displayed in the "Sites" section of Bright App - while it is much more relevant for PV plants than for wind farms.

    0 votes

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    0 comments  ·  Mobile app  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  5. Bright App - Monitor Portfolio View - Split Devices Section in two parts

    We suggest to make one section for the inverters and another section for the pyranometers - to avoid all the N/A values related to Solar Radiation for the inverters - and all the N/A values related to Power for the pyranometers.

    0 votes

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    0 comments  ·  Mobile app  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  6. Mobile app: Possibility to log/unlog a site access using the app

    Most important for companies without 24h remote operation center - where the on-call service (stand-by service) does not always has access to a PC with browser.

    9 votes

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    0 comments  ·  Mobile app  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  7. Export Data: Device Access - Site access and Task Records to Excel

    Add the ability to be able to export a list of site access - device access - and task records to excel.

    25 votes

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    0 comments  ·  Data export  ·  Admin →
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  8. Additional HSE Incident Categories

    In order to encourage technicians on-site to report HSE incidents more frequently - it would be helpful to be able to create or select additional incident categories (e.g. Local First Aid - Non-Reportable Accidents etc.)

    5 votes

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    0 comments  ·  Plan  ·  Admin →
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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  9. Add 'Last Saved Work Order' to Task Page

    If the most recent tasks are resolved - it is often difficult to know which number is next. This requires actually creating the task (or filtering on task page) which is often slow if you are on the phone to the technician. For Work Order Number purposes - it would be helpful to have the last saved work order displayed on the Task page.

    4 votes

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    0 comments  ·  Plan  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  10. Start/stop: More intelligent control of turbines based on external parameters

    Make the start/stop feature intelligent. Stop turbines based on status of other turbines. Start/ stop turbines based on potential power - windspeed - … Power control of turbines

    7 votes

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    1 comment  ·  Control  ·  Admin →
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  11. Interactive Single Line Diagrams

    We would like to have an interactive Single Line Diagram - for example showing a red mark if there is a problem somewhere.

    14 votes

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    Archived  ·  Erika Brandes responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  12. Collaborative Library of alarms to be set up

    It would be very useful to have a collaborative library of alarms set up by Breeze users - so we can "copy" the alarms other users are using.

    7 votes

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    1 comment  ·  Alerts  ·  Admin →
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  13. Lost production per status code

    We would like to see the breakdown of lost production per alarm code.

    7 votes

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    It sounds like this would be possible using the Dirty Dozen widget available in Data Studio or on Analyze dashboards. If this would not solve your need could you please clarify the request.

  14. Data Studio: Set the Rotation of the Timestamp in the graph

    When you have a graph with a lot of timestamps it is hard to see which date it is. So it would be nice to rotate the timestamps (45° or 90°) to get a better overview.

    3 votes

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    0 comments  ·  Data studio  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  15. Show Total Number Of Personnel On Site Access Overview Page

    Show Total Number Of Personnel across all sites on site access overview page

    2 votes

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    0 comments  ·  Plan  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  16. Add Scroll Down / Load More Events To Site Access Page

    Add Scroll Down / Load More Events To Site Access Page - like there is in the status logs instead of having to click next page

    6 votes

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    1 comment  ·  Plan  ·  Admin →
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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  17. Filter Status Log for compensated statuses

    It would be helpful if an overview of the status codes declared as compensated could be displayed in the status log.

    3 votes

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    0 comments  ·  Statuses  ·  Admin →
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  18. WTSR: during log off in UK the TOC button will be automatically set and cannot be deactivated manually.

    During log off in UK the TOC button will be automatically set and cannot be deactivated manually. That is quite important as sometimes the TOC still remains out even though the team booked themselves off-site. As default TOC should be set but it needs to be possible to move/ deactivate it manually. As a second step a symbol or “TOC out” should be displayed in the sidebar so we know the WEC remains isolated. Otherwise we never would know.

    1 vote

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    0 comments  ·  Plan  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  19. WTSR: When working with ROPs - TOC is not given but "consent". Also - an AT is not required - but only a CT.

    This is rather formal and only connected to the wording 'TOC' - but the rules are very formal in that regard. Solution: two separate switches - one for TOC and one for consent. Ensure that only TOC is possible for AT/AE and only consent possible for CT.

    2 votes

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    0 comments  ·  Plan  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  20. Tasks: Automatically add all statuses to the open task - if an open site access is connected to the task

    Needed to ensure that statuses remain acknowledged even if technicians make test runs or the WT sends random statuses during maintenance. Also needed for cases where the logon is before the stop (most scheduled maintenance)

    3 votes

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    0 comments  ·  Plan  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

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