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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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276 results found

  1. Make it possible to modify the format of the numbers and overall text in the reports

    It would be very useful to modify the format of the numbers to reflect the different formats of the language (for example comma to separate thousands instead of spaces) in order to avoid confusions.

    The text can also change depending on the area of the report with no real possibility to define the font, which can make the report look unprofessional.

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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    Archived  ·  Erika Brandes responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  2. Weekly Date Format

    Hi,

    I am working on a weekly report, so i have chosen a weekly average resolution for my graph.
    However, there is no date format corresponding to weekly display.
    It would be great if we could have a weekly display for example "Week 1" for the first week of January.

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  3. Make status code lookup table sortable by Message and Code Type

    It would be nice to have the lookup table of status codes (e.g. Availability Contracts/Status Codes) be sortable by the Message or CodeTypeID rather than the Code.

    2 votes

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    0 comments  ·  Statuses  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  4. Add the ability to send test notifications

    It would be nice to have a "Send Test Notification" button in the Edit Notification Scheme so that a user has the reassurance the system is operational without having to wait for an actual notification to be triggered.

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  5. Make it possible to sort the Administrate/Users table by column

    It would be useful to be able to sort the Users list by column (e.g. Company name)

    3 votes

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    0 comments  ·  Users  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  6. Include columns for Site and Device ID in Status log

    Unless the site name is contained within the device name, a user cannot see which site a status log event belongs to. Adding columns for Site and Device ID could provide improvement.

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  7. Power Curve Table

    I am trying to generate a “Wind Farm Power Curve” which is the sum of all the wind turbine power curves and not an average of all the individual curves This is a real life request as we have a need to generate this for a site for a contract.

    As part of this can we generate the power curve in a table – again the counter party does not want charts but prefers a table.

    2 votes

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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  8. Work Order Number to be displayed in the Device Access

    A new column to be added between "ID" and "Transferred By" on the Site Access page showing the Work Order Number of the task.

    1 vote

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    0 comments  ·  Plan  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  9. Create work parties and assign them to turbine as a team.

    Current setup requires assigning everybody on the work party one-by-one. It could be done much more faster by only assigning the work party to the turbine. This will also reduce the number of wrong records; such as booking only one person to the turbine.

    3 votes

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    0 comments  ·  Plan  ·  Admin →
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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  10. Group Devices between sites for Alerts

    Allow Devices/Inverters/Turbines to be grouped together within and between Sites.

    This is will simplify how setting up multiple Alerts to individual devices between sites for large portfolio.

    2 votes

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    0 comments  ·  Alerts  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  11. Bright - Clear sky

    Be able to compare (upload/calculate) the clear sky irradiance to compare with the sensors...

    1 vote

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    0 comments  ·  Data studio  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  12. Wind direction indicator to point into the wind

    I know that this is rather pedantic, but it is still throwing me off every time I look at the wind direction arrows. Maybe things are different here, but in the aviation world (and I thought in meteorology more generally), wind direction indicators point INTO the wind.

    Yours point with the wind. Can we please turn these around?

    3 votes

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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  13. Edit ideas in Greenbyte Influence

    When an idea has been submitted in Greenbyte Influence, it can sometimes be useful to have the ability to make changes afterwards.

    2 votes

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    0 comments  ·  Users  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  14. Expand the selection in the sidebar menu to also being able to select outside the text

    When using the three dot menu in the sidebar and hover over the left part (red box) of the menu the on-hover color indicates that clicking would result in opening the Monitor page; however you have the click in the black box in order to really open the monitor page; this behavior is misleading when trying to browse quickly using the sidebar, can pass this on to development?

    1 vote

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    0 comments  ·  Sidebar  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  15. Mobile app should use Budget Types as set in Administrate / Budgets

    Mobile app should use Budget Types as set in Administrate / Budgets. Currently using the Default budget type which we do not use anymore since the introduction of custom budget types!

    2 votes

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    0 comments  ·  Mobile app  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  16. Extend filter options in user list

    In our case we have a very long list with users / usergroups under the administration tab. It is only possible to search / filter on username or user e-mail. It is not possible to filter for company name or usergroup. This can be usefull when there is a need to clean the list from users who do not need access anymore. Connected to that it would be usefull to filter the columns "account activated" and "last login" column.

    1 vote

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    0 comments  ·  Users  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  17. Show assignee username instead of 'user' on Plan-Tasks page

    When a Breeze user is selected in the task as assignee it is not shown on the Plan>Tasks page only the wordt user is shown (see attachment). In the task widget on the monitoring dashboard the username is properly shown. Please show the username as well on the Plan>Tasks page.

    3 votes

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    0 comments  ·  Plan  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  18. Task | View | Download the full register of a task

    When you are in the view option in task - you can upload files at the buttom. When you want to send the files to the insurance for example - it would be handy if you can download the register for this task or then you can generate a download link for the insurance.

    0 votes

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    0 comments  ·  Plan  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  19. Reports - Display a signal bar table with the energy at grid meter and a CHOSEN budget to have automatically the deviation to budget in %.

    Problem : today - only values from the DEFAULT budget are displayed in the signal bar table in the report section. It would be useful to use the values from chosen budgets. This problem is existing on this particular table - but what makes this table particularly interesting is the the deviation to budget calculation expressed in % which does not exist on other table or charts.

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  20. Scale on Graphs

    Can there be an option to fit all graphs to the same scale on the Y-axis?

    In Data Studio - when you split the graph per aggregate (so each graph is showing the same feeds) the scales are often different - making it difficult to compare. Could you install a toggle (in Settings perhaps) that forces the Y-axis scale to be the same for all graphs?

    3 votes

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    0 comments  ·  Data studio  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

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