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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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276 results found

  1. Drop menu out of the screen

    In some sections, the drop menu expands out of the screen.

    For instance, in the "status categorization" section, if we select a given period and want to edit the contract category of the first day of this period (so the last line on the screen), only the top part of the drop menu will be displayed but not the categories that are at the end of the list. Because they expand beyond the computer screen.

    To avoid that issue, a solution is to select a wider period so that the line we want to edit is no longer the last…

    1 vote

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  2. Drop menu out of the screen

    In some sections, the drop menus expand beyond the computer screen.

    For instance, in the status categorization section, if we choose a given period and we want to edit the contract category of the first day of this period (so the bottom line on screen), only the top part of the drop menu will be displayed. And any category that is at the end of the list would be impossible to be selected, because it is out of screen.

    A way to avoid that problem is to select a wider period of time so that the line we want to…

    1 vote

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  3. Failover connection on Data Communication unavailable

    Allow the system to check multiple IP Addresses from different connections to site. In the case of primary connection failure, the system will automatically swap to secondary backup connection.

    2 votes

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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  4. US ISO/RTO Merchant Pricing

    It would be very useful to have a "potential lost revenue" datapoint using wind/solar forecast data w/ future forecasted pricing (which is also available to 3rd parties). No one else has potential lost revenue for BOTH wind and solar.

    2 votes

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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  5. Status Code lists : management and additional information

    Make the status code list used in the platform portal editable.

    Now we notice quiet some mistakes or receive updates of the status event by the OEM and always have to through support to update them. In a monitoring environment this updates can take to long to be implemented. It would be usefull to add the management of those lists to the portal including following options :

    • adding or deleting list
    • changing the name of the status list
    • adding or deleting status events
    • renaming the status codes
    • adding additional information to status code like OEM description / Operator instructions or…
    3 votes

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  6. Add shadow calendar to specific turbines

    To be able to create alerts when a shadow stop is not corresponding with the shadow calendar

    8 votes

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    0 comments  ·  Alerts  ·  Admin →
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    Archived  ·  Eliane responded

    Thanks for your feedback, Casper. This is an interesting idea, but since it’s not in line with our current strategy, I’m going to archive it for consideration if our long-term plans change.

  7. Additional aggregate types

    In data studio different aggregates can be selected: Device, Site, Portfolio.

    It would be helpful to include additional aggregate types similar to the device selector namely: All turbines, all substations, all met mast.

    1 vote

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    0 comments  ·  Data studio  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  8. Hei

    Hi

    It would be very good if there would be bar for notes as alarms etc. There you could mark e.q. if some turbines has de-rate status but it is in production. Sometimes it is difficult see if there is de-rate on (if wind isn`t so high).

    It would be also good if some turbines has de-rate, it would possible see from status log: E.q.De-rate status is setted to X.XXX MW.

    Br; Henri Vanha/Ilmatar Service

    1 vote

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  9. Export Contract Category

    I propose that it be possible to export the contract categories in the "Signals" dropbox in the Data Export.
    This data is available in the "Lost Production per Category" widget. However, it would be beneficial to be able to export this data for further analysis.

    2 votes

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    1 comment  ·  Data export  ·  Admin →
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  10. filter on unknown status code

    New status codes implemented by the OEM and retrieve from the scada status event list which are not in the EnergyCloud status event list are marked as 'Unknown status code'.

    It would be usefull to be able to filter on this in order to see which status code need an update in the EnergyCloud Status event list.

    2 votes

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    0 comments  ·  Statuses  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  11. Add possibility to insert traffic light -symbols in the reports

    Add possibility to insert traffic light -symbols (green, yellow and red circles) to the tables in the free text fields in the reports.

    3 votes

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    0 comments  ·  Reports  ·  Admin →
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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  12. Budget Production change at the commissionning date

    When you have more than one PV plants with a different commissioning date it's impossible to have an accurate budget production with the good degradation factor.

    It will be more accurate to have the budget production that change every year at the commissioning date and not at the first january of each year.

    1 vote

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    0 comments  ·  Budgets  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  13. Generation Forecast

    For power plants where weather forecast data is currently integrated (e.g. windspeeds forecast), it would be good if Breeze can show a calculation of generation forecast that already considers any WTGs down in the forecasted period, be it planned downtime like maintenance, or even unplanned downtimes due to mechanical/technical issues.

    Example, a windfarm has 20 WTGs operating today but there will be planned downtimes tomorrow affecting 4 WTGs due to maintenance.

    Then, the plant's day-ahead generation forecast (using a 3rd party's weather forecast data in m/s) should be adjusted accordingly based on the expected number of WTG's operating (in this…

    1 vote

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  14. active status event - performance upgrade adding and deleting status codes

    When adding or deleting specific status codes you like to see in the widget (in the Include and Exclude settings) you first have to delete the already selected status codes and then reselect all required status codes.

    This is very time consuming.

    It would be usefull if this could work the same like in the Alert module where you always can add additional statuscode even if you already selected some before.

    2 votes

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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  15. Personnel qualifications - More entries

    Adding the following personnel qualifications:

    GWO Working at Heights
    GWO First Aid
    GWO Manual Handling
    GWO Fire Safety
    Hub Rescue
    High voltage authorised
    Lift
    Medical Fitness
    Rope Access
    MEWP Operator

    2 votes

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    0 comments  ·  Plan  ·  Admin →
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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  16. Align the filters between Overview and Tasks tabs

    Two filter options are missing from the Overview tab.
    It would be helpful to have filters “Assigned to” and “Reported by” also on the Overview tab and not only on the Tasks tab.

    1 vote

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    0 comments  ·  Plan  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  17. metered production

    We need to show metered production not jsut Turbine production.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  18. Mass edit status - Assign task for multiple status events

    Categorization: mass edit; add a task to multiple codes

    3 votes

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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  19. Widget: Key Metrics - need to be able to choose MW vs GW and show all budgets

    1) Budgets shows in MWh but Energy Export in GWh - I'd like to be able to choose MWh Energy Export as well.
    2) If I include more than 1 budget in this widget, the % number under Energy Export is still compared to Default budget.
    Either add calculations for the other budgets chosen or remove that line altogether when more than 1 budget is included in widget.

    1 vote

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    0 comments  ·  Reports  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  20. Turbine ID's in status categorization table

    In the status categorization table, it would be helpful to display the turbine ID's. It could be either by adding the ID into brackets in the "Device" column, either by adding a new column "ID" in the table next to the "Device" column.

    1 vote

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    1 comment  ·  Statuses  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

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