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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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276 results found

  1. Breeze does not have feature which logs out the user when production loss of the wind farm is more that 100 MW compared to potential power.

    The maximum power of wind farm is more that 100 MW in which case it is classified as a major production unit. If this wind farm suddenly loses production over 100 MW we must publish so called UMM (Urgent Marketing Message).
    Our external wind farm operator is monitoring this wind farm and if production loss over 100 MW occurs the operator must inform us. At the same time they need to prevent that inside information of the event does not be available or visible.
    Is it possible to have feature in Breeze so that alarm is given when production loss…

    3 votes

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  2. Selecting an asset group in user permissions

    In the user permissions field it would be helpful to be able to select an asset group. This would get rid of the need to change each single user setting every time that there are changes in the portfolio, instead only change the asset group once for all its users.

    7 votes

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  3. Allowing the status box to remain open to select more than one status to add to the task when editing

    To allow the status box to remain open so we can click more than one status to link to the task as some wind farms have a lot of wind turbines and in the example attached i had to open the status box 49 times (49 turbines) to select each turbine when the full site went down with no comms (which is one task that requires all the status's from each turbine linked to it)

    2 votes

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  4. reporting

    It would be useful if there was a widget that reported Operating hours and Downtime hours in a table or in the "Signal Bar Table". The Dirty Dozen widget has some of these functions but with the lack of filtering its not clear and looks unprofessional in the reports.

    5 votes

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    We have great new features lined up that we can't wait to share with you. Unfortunately this request is not part of the roadmap.

    We also mean that using the Hours per category widget, selecting Stops (Downtime), resolves this need.

  5. Change the order in which items are displayed in mobile app push notifications.

    The current order of display is:

    site name / turbine number / long full date / time of occurrence / stop status

    Please add a functionality that allow to change the push notification template to be able to define a different order of individual components.

    e.g.:

    site name / turbine number / status regarding the stop / full date / time of occurrence /

    The above functionality will allow to adjust the order of displayed information depending, for example, on the phone screen size.

    In the screenshot attached I show that on my phone I can not see the reason…

    2 votes

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    0 comments  ·  Mobile app  ·  Admin →
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  6. Cascading potential power - Capacity Factor

    Add another potential power method based on historical Capacity Factor. With the aim to estimate producibility in case of downtimes, it could be useful to include the historical avrg of WTG capacity factor to be multiplied by WTG nomical power.

    1 vote

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  7. Report

    Within the "Time Based Table" can we have the option to include the Budget variance per month?

    3 votes

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    Archived  ·  0 comments  ·  Reports  ·  Admin →
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  8. Reporting

    It would be useful if there was more flexibility to manually adjust the layout of the report like the page margins and have two widgets side by side to optimise the page layout.

    3 votes

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  9. Reporting

    It would be useful if there was more flexibility to manually adjust the layout of the report like the page margins and have two widgets side by side to optimise the page layout.

    3 votes

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  10. Option "today" in time-span for "sum over time" widget

    We use a "sum over time widget" in order to monitor the hourly production of the present day, but in the time-span menu is not available this option. Every day we change this point using the custom interval option. Would be possible add the option for "today" in time-span for this type of widgets?

    1 vote

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  11. Curtailment verification feature

    A large proportion of curtailments are not correctly implemented in the turbines. Making sure turbines are curtailed at the right time and right environmental conditions is very important, but also difficult and time consuming.
    It can be vital as in extreme cases permits can be revoked for failure to comply with the conditions of the permit.
    It would be great to automatize this process. The idea would be to check the actual curtailment (from turbine statuses) against a predefined schedule (time of year, of week, of day, could be sunrise/sunset too) + conditions on signals (can be wind speed, wind…

    10 votes

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  12. HSE

    When logging a team onto site or turbine have the HSE on the beginning of the pup up instead of the end

    1 vote

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  13. Defining alerts based on events that last less than 10 minutes

    It is currently not possible to set up an alert with an "evaluation period" of less than 10 minutes.
    Consequently, it is not possible to generate curtailment status for events that last less than 10 minutes.
    My suggestion would be to make the definition of an "evaluation period" optional.

    3 votes

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  14. Check in, check out

    Would it be possible to link to a stop on a turbine if technicans are checking in to a turbine via SMS and describes what to do and vice versa when they are done? So it will be a description on the specific stop already.

    1 vote

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  15. Turbine real time production overview

    Make it possible to see a windfarms real time production and then when you expand it you can see it for single turbine. 1 s data if possible.

    1 vote

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  16. Portfolio overview / analysis function for all assets independent from techn. type

    Currently no portfolio overview / analysis function available for all assets independent from technology type.
    Current separation of tech. types not useful for a full-fledge portfolio view.

    1 vote

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  17. Power Curve Analyzer accuracy

    What about a power curve analyzer function for each wind direction?

    1 vote

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  18. Boolean operator for alerts

    Currently, alerts cannot handle "OR" conditions or any other boolean operator apart from (N)AND. If for instance I want to know if one of two statusses is active together with another status, I need to create two alerts.
    Current alert setup is "Device1(StatusX AND StatusY) AND Device2(StatusZ)".
    It is not possible to have "Device1(StatusX OR StatusY) AND Device2(StatusZ)" in one alert.
    If would be nice to be able to freely play with boolean operators to get to trigger an alert.

    2 votes

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  19. Possible merging of tasks

    It would be helpful to be able to merge two tasks and as a result have a task containing the combined information (site accesses, status events, comments...). At the moment this has to be performed by hand which can take quite some time.

    1 vote

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  20. Create "Master Dashboard" with flexible Widges depending WTG technology & related signals

    When I create a techn. analysis dashboard with its widgets for one WTG type, this dashboard cannot be fully used for other WTG types as some of the used signals (related to certain WTG components) might simply not be available / published. The consequence: widgets stay empty.

    One workaround could be to create dashboards per WTG type with the consequence a) it's lots of work (also in the later administration of changes) and b) selection of wind farm and dashboard must be in-line.

    Suggestion: Could a "Master dashboard" be generated, covering a certain WTG technology (e.g. gearbox type) incl. all…

    1 vote

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