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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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276 results found

  1. Status categorization: set default filter to last (calendar) month and all categories selected.

    "Last month" should be last calendar month instead of last 30 days. . We are normallly working with the status categorization in the beginning of each month for the last month to prepare the monthly reports. As we also have to comment statuses that are already categorized - The default filter should show all contract categories.

    2 votes

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    1 comment  ·  Statuses  ·  Admin →
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  2. Add tasks to secondary Breeze alarms

    Currently it is not able to link tasks to secondary Breeze alarms (blue). Tasks can only be added to turbine status codes (stops - warnings - communications)

    3 votes

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    0 comments  ·  Plan  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  3. Active Alarms viewable in Analyze Sight dashboards

    Please make Active Alarms widget viewable in Analyze Site dashboard. This would make the Analyze site a "one stop shop" function for site analysis improving efficiency in troubleshooting.

    2 votes

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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  4. Set up a "liability distribution" graph

    Show on the same graph - for each kind of failure - the failure rate and the related total downtime (some failures happen very often - but in the end - do not generate much downtime)

    2 votes

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    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

    I would suggest using the Dirty Dozen widget to try and achieve this.

  5. Mobile App: Add a "Capacity" column

    The # column gives the number of turbines (Breeze) or inverters (Bright) but does not give the total installed capacity of the plant - so it is difficult to relate this number to the "power" figure displayed just after. It would be better to add a column displaying the capacity of the plant.

    2 votes

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    0 comments  ·  Mobile app  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  6. Show Total Number Of Personnel On Site Access Overview Page

    Show Total Number Of Personnel across all sites on site access overview page

    2 votes

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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  7. WTSR: When working with ROPs - TOC is not given but "consent". Also - an AT is not required - but only a CT.

    This is rather formal and only connected to the wording 'TOC' - but the rules are very formal in that regard. Solution: two separate switches - one for TOC and one for consent. Ensure that only TOC is possible for AT/AE and only consent possible for CT.

    2 votes

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    0 comments  ·  Plan  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  8. Monitor map overhaul

    Do an overhaul of the overview map. Here are things you could do:

    change map provider. OSM has topological maps for example - that look very nice (https://opentopomap.org)
    add wind data (see https://wiki.openstreetmap.org/wiki/Leaflet-openweathermap and its demo on https://ahorn.lima-city.de/owm/. This will require a (cheap) subscription to openweathermap for our purposes https://www.openweathermap.org/price
    rework icons etc to fit new scheme

    2 votes

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    0 comments  ·  Map  ·  Admin →
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    Archived  ·  Erika Brandes responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  9. Reports: Add possibility to specify hours in Time Interval

    Add possibility to specify start and end hours in the Time Interval selector when generating reports. Time Interval selector is currently limited to days.

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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    Archived  ·  Erika Brandes responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  10. Curve showing Pitch vs Power vs Windspeed.

    After service or maintenance we get reports on Pitch vs Power vs Windspeed. It would be great to see that curve in Breeze so that we could compare apples to apples.

    2 votes

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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  11. "Ratio" graph

    Display this kind of “Ratio” graph in Breeze: Production difference of each individual turbine compared to the average turbine production of the wind farm. More generally - have a widget type where you can plot a series of values and see the fluctuation of the individual values around the average.

    2 votes

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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  12. User Permissions: Share tasks (READ ONLY) with limited users and clients

    We have created limited users and clients with access to limited functions. We like to add the tasks without the possibility to edit the tasks or commands. In this way clients will be updated with the latest status of a task - but have no access to it.

    1 vote

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    0 comments  ·  Users  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  13. Show pyranometers data in kWh/m² (and not in W/m²)

    Show pyranometers data in kWh/m² (and not in W/m²)

    1 vote

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    0 comments  ·  GUI  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  14. Bright : change the status "wait for PV voltage" to informational instead of warning when irradiation is below 100 W/m²

    Bright : change the status "wait for PV voltage" to informational instead of warning when irradiation is below 100 W/m²

    1 vote

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    0 comments  ·  Statuses  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  15. WTSR: during log off in UK the TOC button will be automatically set and cannot be deactivated manually.

    During log off in UK the TOC button will be automatically set and cannot be deactivated manually. That is quite important as sometimes the TOC still remains out even though the team booked themselves off-site. As default TOC should be set but it needs to be possible to move/ deactivate it manually. As a second step a symbol or “TOC out” should be displayed in the sidebar so we know the WEC remains isolated. Otherwise we never would know.

    1 vote

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    0 comments  ·  Plan  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  16. 1 vote

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    0 comments  ·  Sidebar  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  17. Mass edit statuses: The “select all" check box should select all statuses in the current filter instead of only the displayed statuses

    Right now - if you have a large amount of statuses to edit - you need to scroll down several times in order for Breeze to load the statuses in the display.

    1 vote

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    0 comments  ·  Statuses  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  18. Reports: Auto-scale wind roses

    The wind roses in the reports have a fixed scale - i. e. manual rescaling is often required in the report preparation. Instead the wind roses should be auto-scaled on wind farm level.

    1 vote

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    0 comments  ·  Reports  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  19. Alarms: integrate the basic alarms into status codes to avoid manually ending and adding statuses

    Use the "power > 0" alarm to end active status code groups.
    Add the "no power and not stop code" alarm as a manually editable Stop status code.

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  20. User creation: Change default user type to User or Limited User instead of Admin User

    The Admin user type is the default option when creating a new user. This leads to mistakes where new users are given Admin rights to the system if you don't change the default. The default should be User or Limited User as that will drive you to make a conscious change to Admin.

    1 vote

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    0 comments  ·  Users  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

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