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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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276 results found

  1. Add Scroll Down / Load More Events To Site Access Page

    Add Scroll Down / Load More Events To Site Access Page - like there is in the status logs instead of having to click next page

    6 votes

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    1 comment  ·  Plan  ·  Admin →
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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  2. In case of multiple site report : Possibility to display markers for each plant (and not the aggregated value of the portfolio)

    We would like to display each plant metadata and not the portfolio aggregated value. For example: I have a portfolio of two farms named A and B. A has a capacity of 10 MW and B has a capacity of 15 MW. By selecting Selected Site > Total capacity > MW it will give 25 MW. Would it be possible to choose metadata per plant and display then : A : 10 MW B : 15 MW Thanks

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  3. Use delay function of notifications also in monitoring dashboards

    In notifications there is the option to select a delay - i. e. that statuses shorter than the selected time will not cause a notification to be sent. This would also be a great feature for the monitoring dashboards - especially for the control room. We would use it for stops like cable unwinding or battery test which only become relevant if the turbine is stopped for longer time - e. g. > 1 h.

    2 votes

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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  4. Reporting: Possibility to choose metadata wind turbines using the marker system

    We need the possibility to choose the metadata fields of "wind turbines" in the menu Markers -> selected devices -> Metadata. At the Moment that is only possible for "wind farm" metadate using the menu Markers -> selected sites -> Metadata (see picture)

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  5. Additional HSE Incident Categories

    In order to encourage technicians on-site to report HSE incidents more frequently - it would be helpful to be able to create or select additional incident categories (e.g. Local First Aid - Non-Reportable Accidents etc.)

    5 votes

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    0 comments  ·  Plan  ·  Admin →
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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  6. Reports: 'Text' widget in report (custom section)

    Currently it is possible to add different types of widgets to a report (custom section). However it is not possible to add a text widget for extra text in a report.

    5 votes

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    0 comments  ·  Reports  ·  Admin →
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    Archived  ·  Eliane responded

    This is already possible using a Note section.

  7. Specific yield in kWh/kWp

    We are closely following the yield in kWh/kWp. It would be relevant in reports to have the option to display a table that summarize the yield under this format - monthly and for each site.

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  8. Electrical losses between inverters and grid meter

    We would like to be able in reports to display a table that summarizes active power losses that comes from interconnection cables - per sites and per month.

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  9. Reports - Add the capacity of each inverter in the overview section

    In the overview section - add a 'capacity' column with the installed capacity of each inverter.

    1 vote

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    0 comments  ·  Reports  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  10. Data Studio - Sortable table or Mouse over identification

    Trying to identify solar devices in a large array using device data. Would be very helpful if either the graphs would allow for mouse over identification or a toggle button was implemented to switch between a graph and a table.

    1 vote

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    0 comments  ·  Data studio  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  11. Manual anemometer wind speed correction function per wind turbine

    Allow to manually adjust a linear (y=ax+b) anemometer correction function per wind turbine (would be nice to have also per 30o direction sector) . So the wind speed you see in all the data is the adjusted one.

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  12. Mobile App: Monitor Portfolio view

    We would like to move the "Wind Farms" and "Sites" sections of Breeze and Bright Apps just after the "Real-Time Production" section - because it is the most important information we are looking for when we open the Apps - and it takes too much time to scroll down all the alarms - warnings and device list.

    4 votes

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    0 comments  ·  Mobile app  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  13. Add 'Last Saved Work Order' to Task Page

    If the most recent tasks are resolved - it is often difficult to know which number is next. This requires actually creating the task (or filtering on task page) which is often slow if you are on the phone to the technician. For Work Order Number purposes - it would be helpful to have the last saved work order displayed on the Task page.

    4 votes

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    0 comments  ·  Plan  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  14. 4 votes

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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  15. Undo button

    Like the title indikates: an undo button would be nice

    Example Task:

    You type in everything (title - start/end - Description and so on ). Then you click on the start/end to double check the timespan. In that moment a meteor smash into your window and you accidentally click on a other date. The date from before the meteor crash is gone and you can't undo it. You'll probably have to search for the date again and choose it again with the marvelous datepicker.

    Other Example - Reports:

    You are creating the best report in the known world but there…

    1 vote

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    0 comments  ·  GUI  ·  Admin →
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    Archived  ·  Erika Brandes responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  16. Upcoming downtime widget

    Show the description of the task which is associated with the downtime in the Upcoming downtime widget.

    3 votes

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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  17. Data Studio: Set the Rotation of the Timestamp in the graph

    When you have a graph with a lot of timestamps it is hard to see which date it is. So it would be nice to rotate the timestamps (45° or 90°) to get a better overview.

    3 votes

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    0 comments  ·  Data studio  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  18. Filter Status Log for compensated statuses

    It would be helpful if an overview of the status codes declared as compensated could be displayed in the status log.

    3 votes

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    0 comments  ·  Statuses  ·  Admin →
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  19. Tasks: Automatically add all statuses to the open task - if an open site access is connected to the task

    Needed to ensure that statuses remain acknowledged even if technicians make test runs or the WT sends random statuses during maintenance. Also needed for cases where the logon is before the stop (most scheduled maintenance)

    3 votes

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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  20. Status categorization: separate "duration" column from start time column and use a fixed lengh format for duration (also in status log)

    Istead of formats such as '1d 2h' - '1m 50s' - '1h 45m' it would be better to have hh:mm:ss to better visually distinguish long from shorts stops.

    3 votes

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    0 comments  ·  GUI  ·  Admin →
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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

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