Ideas
Our approach to product feedback
The benefits of giving us your product feedback
What happens to your product feedback
Our product teams meet regularly to go through new requests. Once we have verified that a request isn’t already available in the system, we change the status to Accepting votes so that more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.
How we choose what to implement
- Customer feedback - there are many ways we listen for your feedback:
formal customer interviews and other research activities
events like Greenbyte Forum conferences and trade shows
comments and votes on issues in Greenbyte Influence - CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
- Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
- Product strategy - our long-term strategic vision for the product.
Custom applications
246 results found
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Categorization : mass edit -> make main event of their groups the corresponding status
Each month I have to manually extend all repeating error code 23, and change the underlying substations to "main event of the group".
Would be amazing, and smart, to have the "mass edit" function to promote all selected statuses of each group to "main event" of their corresponding group.
Just like in the following example in the attachment.
5 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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exclude specific status from grouping
The ability to exclude specific status messages from grouping. We have a specific status that stops the turbine, but is not the main reason if the turbine after that does not automatically start. It should be the next status as the main status. Therefore we would like the option that for a specific status, you can select to not group this status.
17 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Export status file by specific status / warning
We would like to export the status file by only a certain type of status (Stops, warnings ) such as blade bending warning or manual stop event.
same as you can sort events in the statuslog.8 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Site/ Turbine Access - Operational Restriction (NO Access)
Often, Operational Restrictions (ORs) are in place for sites and/ or turbines. Tehy have different severities. Sometimes, there is a complete "no access" due to safety risks in place. Unfortunately, currently such an "hard OR" cannot be visually distinguished from the other, "lighter" HSE or OR information during the log on procedure.
Suggestion: Own (severe) category and calour (red) for ORs, which deny complete access to a site or turbine due to high safety risk. In addition,such ORs should always be on top of the HSE list during log on!
9 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Change overdue icon colour and make it flash so its not mistaken for an active stop fault
Could you change the overdue icon colour to Yellow or Orange and make it flash if possible.
Currently overdues are show in red and this can be mistaken as a stop fault when carrying out our duties.
If this could be changed to a different colour and made to flash then it would make it easier to notice and less likely to be missed.
Ive attached a screenshot of what an overdue red icon for reference.11 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Export weather forecast data
Exporting weather forecast data has to be done in API which is a bit complicated.
Weather forecast data should be able to download from "Export data" as well
5 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Login issues
I am required to input log in details both on the mobile app and on the online version far more frequently than I used to. This has resulted in a lot of people within my company not using the greenbyte platform any longer.
On the mobile app it is almost every time I log in.
Can this be amended?
2 votes -
Comparison of actual production data of different years with each other
Hi all,
I wonder if it would be possible to compare actual production data of different calendar years with each other within one widget or dashboard?
I would like to show to the investors a relative comparison of the production years. This is possible in the Report section, but I would like to have it available in the Analyse section.2 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Ability to export only overdue site access via the API
We can export the site access via the API but it would be great if we could filter the overdue site access in the export.
3 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Personnel Qualification
Please could you add a, "Limited AT" category, as a few OEMs have these now. Especially Vestas.
7 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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The "New suggest / idea" should be reviewed.
The New Suggest option must be reviewed and switched to a democratic system.
Every time we suggest a new idea we received the same answer (copy & paste) saying: "We have great new features lined up that we can't wait to share with you. Unfortunately this request is not part of the roadmap".
These kind of answers without a proper explanation and ignoring our requests and ideas, It affects our team in terms of working time and use of the platform.
If you set up a democratic voting system you should wait at least 24 hours until everyone can vote…
2 votes -
Adding dynamic tools to report
We would like to have the option to add dynamic tools to the generated report. Moving away from a simple PDF view and being able to show more information, regarding low performance, detailed charts etc. Most of those widgets would be generated via PowerBI and added to the report as custom sections.
1 vote -
Setting a default "Main status within the group" for specific status groups
For some redundant groups of statuses like Bat Curtailment for instance, it would be a great gain of time to be able to set by default one of the status inside the group as the main status for every status group of the same kind.
This would avoid the repetitive and manual act of setting the status that we want as "The main status event within the group".
6 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Allow reporting in Site time, not only in Company time as is the case at the moment
We suggest to open up the possibility to create reports in site time. Financial reporting is typically done in site time and therefore the current setup in Greenbyte generates a sync issue if the wind farm is located in another timezone than company time.
10 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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HSE observations tick box so that operational can click each observation confirming it is read out
a feature so that when the OC is reading out Hazard observations or operational restrictions there is a tick box to acknowledge each obeservation individually creating accountability and confirmation that all observations are read out by the OC this will eliminate observations being missed and read out to the technicians/persons entering site and making the work place as safe as possible to all reducing human error factor t of the OC to 0
7 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Automatic general status for: Does not generate despite the existence of a resource.
There are times when the WTG does not show a failure but despite the existence of a resource it does not generate. For this reason, it would be ideal if there was an automatic event where it shows that there is a resource and the WTG does not generate.
This would be useful to capture moments in which the wind turbine does not generate despite having a resource, due to some failure not expressed in the states.
1 vote -
I would like to see the Max.Power ever produced (wind turbine, park, portfolio level)
Hi all,
in order to reflect the maximum power ever produced a new KPI is required. I tried to use the Max.Power signal in GB, but this is not the correct tag to display the max. power output (for a wind turbine, park or portfolio).
THX1 vote -
over due site/device access notification
I think a feature that notifies us either audibly or via pop up box to site accesses that have gone overdue would be very useful so as to keep visitors as safe as possible while visiting our sites. it means we can then react quicker to over due situations and start the escalation process to reaching them to check on there welfare much quicker . Taking into account that a lot of the sites are in remote locations and so response times to possible accidents or injuries needs to be as quick as possible.
5 votes -
I would like to make distributions of temperatures
Now its not possible to make distributions form all data sources.
1 vote -
Export Data - Time Intervals selection
It would help a lot if Greenbyte can add "Yesterday" as an option so that creating a daily report for us doesn't need to select dates everytime.
3 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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