Ideas
Our approach to product feedback
The benefits of giving us your product feedback
What happens to your product feedback
Our product teams meet regularly to go through new requests. Once we have verified that a request isn’t already available in the system, we change the status to Accepting votes so that more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.
How we choose what to implement
- Customer feedback - there are many ways we listen for your feedback:
formal customer interviews and other research activities
events like Greenbyte Forum conferences and trade shows
comments and votes on issues in Greenbyte Influence - CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
- Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
- Product strategy - our long-term strategic vision for the product.
Custom applications
251 results found
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Icing detection
There is an existing idea posted in influence regarding the calculation of icing loss by the IEA Task 19 method, but there is no option to comment on it so I created this new topic.
In order to achieve the calculation of icing loss, there should actually be an option to set up an alert that would generate "curtailment" statuses by the IEA Task 19 method.1 vote -
Methods for potential powers
Methods currently implemented for the calculation of potential powers are not state-of-the-art.
It would be great if more methods were implemented, like the power-to-power method that Greenbyte wrote a white paper about a couple of years ago, methods involving Machine Learning, methods using learnt power curves computed based on wind speeds from a meteorological model, learnt power curves by wind direction sector with biased nacelle wind speeds measured during stops being rebuilt from data of reference turbines, etc.1 vote -
Add turbine reference anemometer for Lost Production Calculation during communication issue
On windfarms of only two turbines, it is impossible to calculate Lost Production to Downtime in some cases.
For example, during a communication issue on one turbine, the other turbine works as reference turbine but the calculation is not performed in presence of any curtailment of the reference turbine.
Add a reference anemometer would allow the possibility to use either Learned or Default PC on the turbine which have no communication, using wind speed signal of the reference turbine.4 votes -
Find statuses with a comment, to identify major status events
In order to quickly see major status events, we would in Status Log or Status Categorization like to filter out all events that have a comment.
In Aug 22, a new feature was released to search within the comments. This is similar but not the same as finding all statuses with comments.
0 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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add column to active status event
Add 'lost production' to active status event.
1 vote -
Option to upload mass allocation edits to status log
Editing the status log (even mass edit) in the Monitor/Status Categorization page can be a bit cumbersome for large sites. A feature that allows the user to download the status data, update the allocations in Excel and then upload the edited data into Greenbyte would be helpful.
4 votes -
Categorization : mass edit -> make main event of their groups the corresponding status
Each month I have to manually extend all repeating error code 23, and change the underlying substations to "main event of the group".
Would be amazing, and smart, to have the "mass edit" function to promote all selected statuses of each group to "main event" of their corresponding group.
Just like in the following example in the attachment.
5 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Adding dynamic tools to report
We would like to have the option to add dynamic tools to the generated report. Moving away from a simple PDF view and being able to show more information, regarding low performance, detailed charts etc. Most of those widgets would be generated via PowerBI and added to the report as custom sections.
1 vote -
Automatic general status for: Does not generate despite the existence of a resource.
There are times when the WTG does not show a failure but despite the existence of a resource it does not generate. For this reason, it would be ideal if there was an automatic event where it shows that there is a resource and the WTG does not generate.
This would be useful to capture moments in which the wind turbine does not generate despite having a resource, due to some failure not expressed in the states.
1 vote -
Comparison of actual production data of different years with each other
Hi all,
I wonder if it would be possible to compare actual production data of different calendar years with each other within one widget or dashboard?
I would like to show to the investors a relative comparison of the production years. This is possible in the Report section, but I would like to have it available in the Analyse section.2 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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I would like to see the Max.Power ever produced (wind turbine, park, portfolio level)
Hi all,
in order to reflect the maximum power ever produced a new KPI is required. I tried to use the Max.Power signal in GB, but this is not the correct tag to display the max. power output (for a wind turbine, park or portfolio).
THX1 vote -
I would like to make distributions of temperatures
Now its not possible to make distributions form all data sources.
1 vote -
Improve how Offshore windfarms are shown in the Map
When looking at an offshore windfarm, no background layer is visible. The grey background is unappealing. Also the zooming is not quite 'handy'. When zooming out, the granularity changes from individuals windturbines to wind farm level.
Hence, two requests:
1. Can the zoom (out) be such than an entire windfarm can be visualised in 1 screen?
2. Can the back ground option of https://map.openseamap.org/ be incorporated? Note this options is also available in IconMaps, and we use it in PowerBI reports.1 voteThanks for your feedback, this is a great request. It's open for voting from other users.
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Lost production of statuses in the API should follow the selected period
For the Status endpoint, statuses overlapping over start date and/or end date should only take that part of the Lost production value that corresponds to the selected time interval.
Otherwise the Lost production does not match what you can see in the platform, e g in Data Studio, for the same time interval.
1 vote -
Compare curtailment loss % for different periods
I would like to ask you to make a feature to calculate and make visual tools to know "time-based curtailment loss".
As the background of this request, currently, we are getting many grid curtailments and want to compare the degree of them in different sites.
We can see the amount of production-based loss on Greenbyte, however, we can't see the time-based losses so it's difficult to do a comparison between different sites.So we request you to set up features like the below:
- calculate time-based curtailment loss(%), day by day, week to week, month to month, year to year.…1 vote -
The "New suggest / idea" should be reviewed.
The New Suggest option must be reviewed and switched to a democratic system.
Every time we suggest a new idea we received the same answer (copy & paste) saying: "We have great new features lined up that we can't wait to share with you. Unfortunately this request is not part of the roadmap".
These kind of answers without a proper explanation and ignoring our requests and ideas, It affects our team in terms of working time and use of the platform.
If you set up a democratic voting system you should wait at least 24 hours until everyone can vote…
2 votes -
Everyone who has access to Personnel can edit, delete and add new personnel
The list of the personnel is available for the whole portfolio, it would be useful if we could split this list (considering the region or wind farm level), maybe using the Site induction or adding another fild in the registration.
1 vote -
Ability to export only overdue site access via the API
We can export the site access via the API but it would be great if we could filter the overdue site access in the export.
3 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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Annotation of power curves in Report widgets
Please set visual annotations and different colors for each power curves.
Even I split the widget per turbine, current visual annotations seem like not enough for me.
For example, I understood that a blue line on the widget is learned PC of selected time span, but the visual annotation is just saying the name of Site and we can't identify exactly what it means so I need to write an explanation about it manually in Reports.
So, could you set visual annotations to show real names of selected power curves?
1 voteThanks for your feedback, this is a great request. It's open for voting from other users.
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HSE ORs difficult to see during log site access
Moving the HSE box to the top of the log site access popup to improve visibility of ORs.
3 votesThanks for your feedback, this is a great request. It's open for voting from other users.
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