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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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44 results found

  1. Interactive Single Line Diagrams

    We would like to have an interactive Single Line Diagram - for example showing a red mark if there is a problem somewhere.

    14 votes

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    Archived  ·  Erika Brandes responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  2. Add a new filter button/flag to simplify repetitive filter selection over and over again.

    Could you add in on the portfolio view, a UK flag/button we can select to automatically show all uk assets. Currently we have to click "filter", then click "UK", then click "select", then click "all turbines." 4 click task which is repeated multiple times over and over throughout the day.

    Portfolio always refreshes to all worldwide assets whenever it reloads the page after saving a status acknowledgement or commenting on a task. If there was a one click method to filter this to UK it would benefit us as its a very repetitive task throughout the day. :)

    12 votes

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    This is a lovely idea, it will not come to fruition this year though. For now we refer to the function to create country specific dashboards for quicker overview of assets per country/area/customer etc.


    Kind regards Greenbyte Team

  3. Having the widget "site acces actif" next to the stop code and communication issue alerts

    It would be great to have the blue widget, which shows that someone is working at the turbine when an alarm appears in the "UNACKNOWLEDGED STOP CODES" or "UNACKNOWLEDGED COMMUNICATION ISSUES"
    We can see that in the column on the left side of the monitor.
    When technicians are working on the turbine they, most oft he time, stop the tubrine and/or disconnect the communication. Some minutes after appears a new issue in the UNACKNOWLEDGED STOP CODES or in UNACKNOWLEDGED COMMUNICATION ISSUES

    11 votes

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    We have great new features lined up that we can't wait to share with you. Unfortunately this request is not part of the roadmap.

    As already e-mailed a couple of months ago, using a normal sorting consecutively in the side bar would cover for the use case here.

  4. Curtailment verification feature

    A large proportion of curtailments are not correctly implemented in the turbines. Making sure turbines are curtailed at the right time and right environmental conditions is very important, but also difficult and time consuming.
    It can be vital as in extreme cases permits can be revoked for failure to comply with the conditions of the permit.
    It would be great to automatize this process. The idea would be to check the actual curtailment (from turbine statuses) against a predefined schedule (time of year, of week, of day, could be sunrise/sunset too) + conditions on signals (can be wind speed, wind…

    10 votes

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  5. Make comment boxes larger for device access and site access

    Make comment boxes larger for device access and site access. This would help us having to frequently adjusting the comment box size.

    6 votes

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  6. 4 votes

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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  7. Can't see which turbine in "Turbine status" widget that's affected

    It's very hard in the turbine status widget to see which turbine is affected by a warning or error since our naming convention starts with the project name, for example "Häjsberget" and then the turbine number.

    So, I'm wondering. Instead of seeing just "Häjsb..." for all turbines in this windfarm in the park. Could we either get the turbine number included or a possibility to remove the "ID" column in the widget and get some more space or perhaps display a turbine "nick name" or alias that we set ourselv instead?

    I'd like it to show either "Häj...14" or if…

    3 votes

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  8. Make it possible to use a designed widget (under monitoring) to pick multiple turbines

    If i want to make a power versus wind widget, i have to make for all the turbines a separate widget. (duplicate, this takes a lot of time)
    I would like to opt as data studio that you can pick multilple turbines in a widget and than split it again.

    (or even better, just make all the option of data studio possible in monitoring )

    3 votes

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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  9. Allow for widgets to "connect" across columns in dashboards with two or three columns.

    Widgets in separate columns may be meant to be viewed side by side. It would be convenient to force 2 widgets in separate columns to always populate with the top of the widget starting in line with a corresponding widget in an adjacent column. Attached are two screenshots in an attempt the illiustrate the issue. In one screenshot (Even Widgets.jpg) all widgets are minimized and you can see each widget has a corresponding widget in the adjacent collumn. These are in-line when the widgets are all minimized but once they are expanded, the widgets are no longer aligned via the…

    3 votes

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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  10. Wind direction indicator to point into the wind

    I know that this is rather pedantic, but it is still throwing me off every time I look at the wind direction arrows. Maybe things are different here, but in the aviation world (and I thought in meteorology more generally), wind direction indicators point INTO the wind.

    Yours point with the wind. Can we please turn these around?

    3 votes

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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  11. Upcoming downtime widget

    Show the description of the task which is associated with the downtime in the Upcoming downtime widget.

    3 votes

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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  12. Running Text Log "Widget" on Dashboard

    We would like the ability to add a running text box on to a dashboard to act as a "notes" or "log" feature. Basically - you can enter in comments - and they input with a time and date stamp - but remain visible - just pushed below the next comment. There is the site notes widget and a log widget - but for the sake of efficiency and ease of use this text should be visible upon loading a dashboard without the need to enter additional pages. As we are usually doing these with clients on the phone or…

    3 votes

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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  13. Allowing the status box to remain open to select more than one status to add to the task when editing

    To allow the status box to remain open so we can click more than one status to link to the task as some wind farms have a lot of wind turbines and in the example attached i had to open the status box 49 times (49 turbines) to select each turbine when the full site went down with no comms (which is one task that requires all the status's from each turbine linked to it)

    2 votes

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  14. Scatter Plot for Bright Platform Widgets and Data Studio

    The addition of Scatter Plots (similar to what is currently available in Breeze) for the Bright platform to allow data analytics for metrics such as Performance Index v Irradiance, or Current vs Voltage on sub-dc monitoring channels

    2 votes

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    Archived  ·  Eliane responded

    Since there is a workaround for this specific use case, we won’t add this request to our roadmap.

  15. Add a "copy" feature to dashboard windows

    In the hamburger button in the upper right corner of each window in the dashboard, add a "copy" feature to quickly copy a picture of the contents of the window (chart, graph, etc) to the clipboard in order to easily and cleanly paste the information into an email or document.

    2 votes

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    Archived  ·  Daniel Geissert responded

    Hi,

    Most dashboard widgets, via the hamburger icon, can be opened up directly in Data Studio. From Data Studio, via the hamburger icon, you can export the widget as an image.

  16. Make multi-year average widget type available in Analyze section Dashboards

    The multi-year average widget is useful for comparing how a given year has turned out relative to previous years. Currently, it is only available in Reports. Users would value being able to use it in the Analyze section throughout the year.

    2 votes

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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  17. active status event - performance upgrade adding and deleting status codes

    When adding or deleting specific status codes you like to see in the widget (in the Include and Exclude settings) you first have to delete the already selected status codes and then reselect all required status codes.

    This is very time consuming.

    It would be usefull if this could work the same like in the Alert module where you always can add additional statuscode even if you already selected some before.

    2 votes

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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  18. Option to change the categorization in the "Lost Production per Category Pie"-widget

    In the Reports, there is a section "Lost Production" and inside that section is a "Lost Production per Category Pie"-widget. In this widget, the idea is to add the possibility to change the categorization of the lost production in the pie (IEC or contract categories).

    2 votes

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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  19. Add device: Energy Storage : chainlink with Windfarm / Solarplant

    add new device / asset: energy storage (sub_sort methods): chainlink with Wind Farm Data and/or Solar Plant Data.
    Monitoring/Dashboard data: Net voltage / Net frequency / Battery temperature / Battery capacity / Battery efficiency / Battery Usable capacity / Ambient temperature / Power kVA / inverter efficiency / internal leakage resistance /

    2 votes

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    Archived  ·  Erika Brandes responded

    Please reach out to your CSM to get more information on how to get this device installed in the system.
    We’re very interested in getting storage assets installed, and any further feedback as well on how we can better support storage solutions for you would be greatly appreciated.

  20. Add an option to change the y-axis units on the "24hr with Bars" chart. MW is too large for a single solar "device".

    MW is too large a unit for many of our sites and devices. We like the "24hr with Bars" chart for the information it displays but would like to be able to use KW on the y-axis in many instances.

    2 votes

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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

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