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Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


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If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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44 results found

  1. Dependency of the performance index to the deviation of the nacelle position to the wind direction

    I would like to have a graph that shows the dependency of the performance index to the deviation of the nacelle position to the wind direction

    here a bit pseudo code:
    ```
    frame = data('nacellepos', 'winddir', 'performanceindex')
    frame = filter(frame) # low
    windspeed, status codes and other bad conditions
    devdelta = frame['nacellepos'] - frame['winddir']
    cat
    devdelta = categorize(devdelta) # categorize dev_delta into bins, count the time per category, build the mean/median of the performance index

    barplot(catdevdelta)
    ```
    output should be the attachted picture.

    2 votes

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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  2. Power Curve Table

    I am trying to generate a “Wind Farm Power Curve” which is the sum of all the wind turbine power curves and not an average of all the individual curves This is a real life request as we have a need to generate this for a site for a contract.

    As part of this can we generate the power curve in a table – again the counter party does not want charts but prefers a table.

    2 votes

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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  3. Active Alarms viewable in Analyze Sight dashboards

    Please make Active Alarms widget viewable in Analyze Site dashboard. This would make the Analyze site a "one stop shop" function for site analysis improving efficiency in troubleshooting.

    2 votes

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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  4. "Ratio" graph

    Display this kind of “Ratio” graph in Breeze: Production difference of each individual turbine compared to the average turbine production of the wind farm. More generally - have a widget type where you can plot a series of values and see the fluctuation of the individual values around the average.

    2 votes

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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  5. Use delay function of notifications also in monitoring dashboards

    In notifications there is the option to select a delay - i. e. that statuses shorter than the selected time will not cause a notification to be sent. This would also be a great feature for the monitoring dashboards - especially for the control room. We would use it for stops like cable unwinding or battery test which only become relevant if the turbine is stopped for longer time - e. g. > 1 h.

    2 votes

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    Archived  ·  Jemima Woolverton responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  6. Fix date intervals on Dashboard - Greenbyte

    Hello,

    right now the default by all the wind parks every time we open one with the Analyze funtion is that it shows the values of the whole year. More often than not however, we want to see the monthly results. We can change it on the top but then if we change to another park it goes back to show us the yearly results. As you can understand, this is ok when we do it for two parks, but when we want to see results of 20 parks it gets a bit tiresome. Is there any way of getting…

    1 vote

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  7. Farm name- dirty dozen widget- portfolio view

    In the widget "dirty dozen" in the portfolio view, it could be useful to display the name of the windfarm of the turbine stopped, instead of just the type of turbine, so that the information easily by other people besides the asset managers, who doesn't know the exact type of the turbines of each plant.

    1 vote

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  8. Visually simplify the comparison between power and potential power by merging the two widgets into one

    It would be useful to visually simplify the comparison between power and potential power by merging the two widgets into one: potential power could be represented by an indicator on the power bar. Currently, having two separate metrics with not always equal dimensions makes the comparison less untuitive.

    1 vote

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  9. Option "today" in time-span for "sum over time" widget

    We use a "sum over time widget" in order to monitor the hourly production of the present day, but in the time-span menu is not available this option. Every day we change this point using the custom interval option. Would be possible add the option for "today" in time-span for this type of widgets?

    1 vote

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  10. Create "Master Dashboard" with flexible Widges depending WTG technology & related signals

    When I create a techn. analysis dashboard with its widgets for one WTG type, this dashboard cannot be fully used for other WTG types as some of the used signals (related to certain WTG components) might simply not be available / published. The consequence: widgets stay empty.

    One workaround could be to create dashboards per WTG type with the consequence a) it's lots of work (also in the later administration of changes) and b) selection of wind farm and dashboard must be in-line.

    Suggestion: Could a "Master dashboard" be generated, covering a certain WTG technology (e.g. gearbox type) incl. all…

    1 vote

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  11. Aggregation of Inverters into Inverter stations

    Hello,

    Would it be possible to aggregate Inverters in particular String inverter on a dashboard so they show as inverter stations?

    I.e

    Inverters 1.1, 1.2, 1.3, 1.4 display data as Inverter station 1 (IS1)

    and so on for all inverter stations based on the metadata.

    This would be particularly useful as it is very difficult to look at graphs of string inverters that cover a site of 50+ string inverters.

    Regards,

    Calum

    1 vote

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  12. Normalised string current in table

    Be able to produce a table for the last 24 hours (or last full day) of normalised string current for either all strings at a site or an individual CB

    1 vote

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  13. 1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  14. Add table widgets/reports with columns containing different time intervals

    Please add tables with columns containing different time intervals, for example to quickly have a view on the availability for all months (separately) during the past year and a final column with sum/average.
    Columns would then contain different turbines/wind farms.
    It would also be interesting to see the individual turbine availability in rows after the corresponding farm availability.

    1 vote

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    Archived  ·  Jemima Woolverton responded

    Something similar is available with rows and columns reversed. We hope this fulfils your use case.

  15. Project manager entry in meta data

    Dear Greenbyte,
    the meta data entries are very helpful, but would it possible to add the project manager additionally to the deputy project manager?

    1 vote

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    Archived  ·  Eliane responded

    Good news! This is already possible. The metadata fields available is totally customizable, so we can add whatever fields you want. Contact support@greenbyte.com and they can help you add the field you need.

  16. Improvement on the Status Overview widget

    When used in the Data Studio with one single turbine selected, each status is represented on a separated line (attached picture). The widget become quite large and take a lot of space on the interface which makes it inconvenient to compare with a ploting of the production and the availability all on the same page. In addition, it doesn't bring any value to have one line per status.
    An improvement would be to have one line per status code with the status code number as the header of the line. It would then become easy to grasp at a glance…

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  17. Select all button on alarm acknowledgment.

    Is it possible to make a select all button for aknowledge errors, warning and so on.?
    sometimes we have so many errors that this button would be very handy.

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  18. Progress/Loading bar for widgets

    Sometimes it takes a long time to load a widget and it is not clear how long or whether the data will eventually load. It would be good to have a progress bar rather than the simple rotating circle.

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  19. Weekly Date Format

    Hi,

    I am working on a weekly report, so i have chosen a weekly average resolution for my graph.
    However, there is no date format corresponding to weekly display.
    It would be great if we could have a weekly display for example "Week 1" for the first week of January.

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  20. Specific yield in kWh/kWp

    We are closely following the yield in kWh/kWp. It would be relevant in reports to have the option to display a table that summarize the yield under this format - monthly and for each site.

    1 vote

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    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

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